Office Manager

JCTM, LLC; Washington (District of Columbia); On-site; USD 75,000 - 110,000; Full time

Job summary

JCTM, LLC is seeking an experienced Office Manager to provide essential administrative and operational support to leadership at SPHQ in Washington, DC. You will manage high-level calendars, coordinate secure meetings, and ensure compliant records keeping and communications across technical and administrative teams.

The role emphasizes handling sensitive information, maintaining security protocols, and enabling executive decision-making through precise scheduling, correspondence, and logistics

Qualifications

• Active Secret Security Clearance required.
• 4+ years of administrative experience.
• Experience supporting executive personnel.
• Strong proficiency with Microsoft Office Suite (Word, Outlook, Excel, PowerPoint).
• Experience with Defense Travel System (DTS) and Navy correspondence procedures.

Responsibilities

• Provide administrative and records management support in line with Navy and SSP protocols.
• Arrange travel via the Defense Travel System (DTS) and complete Navy-mandated training.
• Maintain branch records and documentation per SECNAV directives.
• Schedule and coordinate secure meetings, conferences, and video conferences; develop agendas and track action items.
• Manage executive calendars and adjust schedules as mission requires.
• Prepare technical correspondence, reports, and presentations from multiple data sources.
• Support cybersecurity/compliance by coordinating with security protocols, including visit requests in DISS.
• Perform security escort duties where a Final Security Clearance is held.
• Assist with procurement of office supplies and general day-to-day logistics.
• Foster cross-branch alignment and serve as a trusted point of contact for office challenges.

Skills

Microsoft Office Suite

Education

Associate’s Degree

Bachelor’s degree preferred

Job description

Job Description

Job Description

The Challenge:

What if your organizational, communication, and executive coordination skills could directly support national defense missions? JCTM is seeking skilled and motivated Office Managers to provide critical administrative and operational support to key leadership at Strategic Systems Programs Headquarters (SPHQ) in Washington, DC. In this role, you will manage high-level schedules, orchestrate secure meetings, prepare mission-critical correspondence, and ensure seamless office operations that enable strategic alignment and decision-making across technical and administrative divisions.

Build Your Career:

At JCTM, we value knowledge, experience, integrity, and commitment. Joining our team means becoming part of an organization that empowers individuals, prioritizes ethical practices, and fosters a culture of collaboration and growth.

Challenging Projects:

As an Office Manager with JCTM, you will support multiple branches within SPHQ by facilitating operational workflows, preparing Executive Core Qualifications (ECQs), and coordinating mission-focused tasks. You will be instrumental in enabling executive decision-making by managing correspondence, records, security access, and classified meetings with precision and confidentiality.

Key Responsibilities:

• Provide full-spectrum administrative and records management support in compliance with Navy and SSP documentation protocols.
• Make travel arrangements via the Defense Travel System (DTS), and complete associated Navy-mandated training (SMARTS, SEAS).
• Maintain branch records and file documentation in accordance with SECNAV directives.
• Organize, schedule, and coordinate secure meetings, conferences, and VTCs, including developing agendas and tracking action items.
• Manage appointment calendars, prioritize executive schedules, and adjust as mission requirements evolve.
• Compose and edit technical correspondence, reports, and presentations from multiple data sources.
• Support cybersecurity and information assurance compliance by coordinating with security protocols, including processing visit requests in DISS.
• Perform security escort duties where a Final Security Clearance is held.
• Assist with procurement of office supplies, maintenance of rosters, and day-to-day logistical needs.
• Promote cross-branch alignment by sharing information and reinforcing organizational cohesion.
• Serve as a key point of contact for resolving office challenges, providing independent judgment and decision-making.

State-of-the-Art Technology:

Expand your expertise working with enterprise government systems such as DTS, DISS, SMARTS, SEAS, and more. Leverage these tools to enhance efficiency and ensure compliance with security and administrative protocols.

New Skills:

This role offers opportunities to engage with high-level government operations, develop ECQs aligned with OPM guidelines, and gain experience in executive-level correspondence and secure information handling.

Room to Grow:

You will have opportunities to expand your administrative leadership, take on cross-functional responsibilities, and contribute to JCTM’s mission of supporting critical national defense operations. This position is ideal for candidates eager to make a measurable impact through precision, reliability, and initiative.

You Have

• Active Secret Security Clearance.
• Associate’s Degree (Bachelor’s preferred) or equivalent experience.
• 4+ years of administrative experience.
• Prior experience supporting executive personnel.
• Strong skills in Microsoft Office Suite (Word, Outlook, Excel, PowerPoint).
• Experience with Defense Travel System (DTS) and Navy Correspondence Manual.
• Ability to work under strict deadlines with independent judgment and initiative.

Nice to Haves

• Knowledge of Navy and DoD policies, records management, and government correspondence.
• Prior work with Strategic Systems Programs (SSP) or similar DoD agencies.

Clearance

Applicants selected will be subject to a security investigation and must meet eligibility requirements for access to classified information. A Secret Clearance is required.

Equal Opportunity Employer Statement

JCTM is an Equal Opportunity Employer that values diversity, inclusion, and professional growth. We empower our employees to drive positive change while supporting the safety and securi