Office Manager

GD FL PLLC; United States; On-site; USD 63,000 - 77,000; Full time

Benefits offered by this job

PTO & holidays

Insurance

401(k) with match

Job summary

Horizon Dental in Sunrise is seeking an experienced Office Manager to lead daily operations, supervise front desk staff, dental assistants, hygienists and dentists to maximize efficiency.

The role focuses on establishing office policies, monitoring performance, managing budgets, and coordinating scheduling, billing and patient care to deliver an exceptional five-star experience.

Qualifications

• Ability to work independently with limited supervision.
• Bi-lingual Spanish preferred.
• Strong organizational and prioritization skills.
• Excellent written and verbal communication skills.
• Ability to manage multiple tasks effectively.
• Professional communication with patients, team members, management, dentists, and visitors.
• Strict adherence to HIPAA and patient confidentiality standards.
• Proficiency in Microsoft Office (Word, Excel, PowerPoint, Outlook).
• General knowledge of front and back office dental procedures and clinical policies.
• Strong problem-solving skills with the ability to interpret guidelines and make sound decisions.

Responsibilities

• Direct and oversee daily practice operations.
• Supervise front desk staff, dental assistants, hygienists, and dentists to maximize efficiency.
• Establish, implement, and monitor office policies and procedures.
• Evaluate staff performance and work quality on a regular basis.
• Review operational and financial reports.
• Prepare, manage, and monitor practice budgets.
• Oversee appointment scheduling, check-in/check-out, treatment plan presentation, and financial coordination.
• Maintain general ledger, billing systems, and cash controls.
• Develop staff schedules to ensure optimal productivity.
• Respond to clinical and operational issues in a timely and professional manner.
• Hire, train, and supervise new office employees.
• Provide strong individual and team leadership to ensure exceptional patient service.

Skills

Independent work

Bilingual Spanish

Organizational skills

Communication skills

Multitasking

HIPAA compliance

MS Office

Dental office knowledge

Problem solving

Tools

Microsoft Office

Billing software

Job description

Location: Horizon Dental - Sunrise Office Manager (Practice Manager) Position Overview We are seeking an experienced and motivated practice manager to lead our dental practice. This position is critical to achieving excellence in patient care while fostering a positive and productive work environment. The practice manager is responsible for directing, supervising, and coordinating staff and daily operations to ensure five-star patient experience at an affordable, in-network cost. The practice manager will work closely with the Regional Team to ensure all financial, clinical, quality, and patient satisfaction goals are consistently achieved.

Key Responsibilities

• Direct and oversee all daily practice operations
• Supervise front desk staff, dental assistants, hygienists, and dentists to maximize efficiency
• Establish, implement, and monitor office policies and procedures
• Evaluate staff performance and work quality on a regular basis
• Review of operational and financial reports
• Prepare, manage, and monitor practice budgets
• Oversee appointment scheduling, check-in/check-out, treatment plan presentation, and financial coordination
• Maintain general ledger, billing systems, and cash controls
• Develop staff schedules to ensure optimal productivity
• Respond to clinical and operational issues in a timely and professional manner
• Hire, train, and supervise new office employees
• Provide strong individual and team leadership to ensure exceptional patient service

Qualifications & Skills

• Ability to work independently with limited supervision
• Bi-lingual (Spanish) preferred
• Strong organizational and prioritization skills
• Excellent written and verbal communication skills
• Ability to manage multiple tasks effectively
• Professional communication with patients, team members, management, dentists, and visitors
• Strict adherence to HIPAA and patient confidentiality standards
• Proficiency in Microsoft Office (Word, Excel, PowerPoint, Outlook)
• General knowledge of front and back office dental procedures and clinical policies
• Strong problem-solving skills with the ability to interpret guidelines and make sound decisions

Benefits and compensation

• Competitive pay. Starting pay $70,000 plus benefits
• Paid Time Off (PTO) and paid holidays.
• Insurance.
• 401(k) with match.

FLSA Status: Exempt

We are an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy), sexual orientation, gender identity or expression, national origin, age, genetic information, protected veteran status, disability status or other legally protected status. We will make reasonable accommodations for qualified individuals with disabilities unless doing so would result in an undue hardship.

Completion of this form is voluntary and will only be used to report on candidate demographics. Nothing contained in this form will be accessible or used in hiring or other employment decisions. Information provided will be recorded and maintained in a confidential file for reporting purposes only.

Thank you for considering a career with us! We understand you have options and that each of you have specific interests and goals. We take pride in learning about what is important to you and why you are looking to make a career change. We look forward to exploring this potential opportunity with you and providing you with enough information to make an informed decision about the next step in your career. We strive every day to provide the best possible experience for our patients. We believe strongly in our values that guide us towards unity and teamwork. Collectively we make an I.M.P.A.C.T that makes a difference. I-Integrity M-Mentorship P-Partnership A-Action C-Caring T- Transparency