Office Manager

Total Medical Personnel Staffing; United States; On-site; USD 42,000 - 65,000; Full time

Job summary

Total Medical Personnel Staffing seeks an Office Manager for a rural Urgent Care facility in Oklahoma City. You will be directly responsible for daily operations and supervising 5 to 8 providers, ensuring clinical units run with high quality and compliance.

The role reports to Clinic Partners and supports Physician, Co-Worker, and Patient satisfaction and business performance. Responsibilities include managing operations, staffing assessments, cross-training, HR duties via staffing partners, and

Qualifications

• 2-5 years working in a healthcare environment.
• Must have clinical and management experience.

Responsibilities

• Oversee clinic operations and ensure delivery of quality care.
• Supervise staff and manage scheduling and staffing levels.
• Coordinate hiring and orientation with a staffing company.
• Lead performance improvement activities within the facility.
• Prioritize patient needs and maintain patient rights and expectations.
• Maintain a positive, professional clinic environment and teamwork.

Skills

Healthcare experience

Clinical and management experience

Job description

JOB DESCRIPTION

OFFICE MANAGER

Looking for a Clinic Manager for an Urgent Care facility in rural Oklahoma City.

Directly responsible for the daily operations and staff supervision of the practice with 5 to 8 providers. Ensures professional and technical operation of clinical units with moderate to high complexity and that all policies and procedures are followed on a day -to-day basis. Responsible for independent management of the business units in accordance with Clinic Initiatives: Physician Satisfaction, Co-Worker Satisfaction, Patient Satisfaction, Quality, and Business Performance. Reports directly to Clinic Partners. Performs duties and responsibilities in a manner consistent with our mission, values, and service standards.

QUALIFICATIONS:

• 2-5 years working in healthcare environment
• Must have clinical and management experience

DUTIES AND RESPONSIBILITIES:

• Ensures operational excellence and delivery of quality care
• Responsible for overseeing and managing clinic operations
• Responsible for assessing staffing levels and initiating cross-training in all areas
• Human Resource Responsibilities - Working with a staffing company for hiring and orientation of staff. Developing and monitoring staff and performing annual evaluations
• Participate in and establish consistent performance improvement activities and plans within the facility
• Ability to prioritize patient needs, realizing that primary customer needs take precedence over individual needs
• Displays a caring and responsive attitude and conducts all activities respecting patient, family, and employee rights and expectations
• Fosters a positive and professional clinic environment by interacting with all persons in a considerate, helpful, and courteous manner and by participating as a team member
• Diffuses/resolves conflict by appropriate communication with those involved
• Accepts constructive criticism and gives suggestions in a professional manner
• Anticipates customer needs and responds accordingly
• May require schedule flexibility as needed

OKCOM500