Office Manager

Total Medical Personnel Staffing; Oklahoma City (OK); On-site; USD 52,000 - 72,000; Full time

Job summary

Total Medical Personnel Staffing is seeking an Office Manager for an Urgent Care facility in rural Oklahoma City. You will be responsible for daily operations, staff supervision of 5 to 8 providers, and ensuring adherence to policies and procedures.

Reports to Clinic Partners and drives patient, staff, and service quality within the clinic. The role emphasizes operational leadership, staffing assessment, and cross-training across areas to maintain high levels of care and customer satisfaction.

Qualifications

• 2-5 years working in healthcare environment.
• Must have clinical and management experience.

Responsibilities

• Ensures operational excellence and delivery of quality care
• Overseeing and managing clinic operations
• Assessing staffing levels and initiating cross-training in all areas
• Human Resource Responsibilities - Working with a staffing company for hiring and orientation of staff, developing and monitoring staff and performing annual evaluations
• Participate in and establish consistent performance improvement activities and plans within the facility
• Prioritize patient needs and maintain patient-centered service
• Foster a positive and professional clinic environment with courteous interaction
• Diffuses/resolves conflict by appropriate communication
• Accepts constructive criticism and provides professional suggestions
• Anticipates customer needs and responds accordingly
• May require schedule flexibility as needed

Skills

Healthcare experience

Management experience

Job description

JOB DESCRIPTION

OFFICE MANAGER

Looking for a Clinic Manager for an Urgent Care facility in rural Oklahoma City.

Directly responsible for the daily operations and staff supervision of the practice with 5 to 8 providers. Ensures professional and technical operation of clinical units with moderate to high complexity and that all policies and procedures are followed on a day -to-day basis. Responsible for independent management of the business units in accordance with Clinic Initiatives: Physician Satisfaction, Co-Worker Satisfaction, Patient Satisfaction, Quality, and Business Performance. Reports directly to Clinic Partners. Performs duties and responsibilities in a manner consistent with our mission, values, and service standards.

QUALIFICATIONS:

• 2-5 years working in healthcare environment
• Must have clinical and management experience

DUTIES AND RESPONSIBILITIES:

• Ensures operational excellence and delivery of quality care
• Responsible for overseeing and managing clinic operations
• Responsible for assessing staffing levels and initiating cross-training in all areas
• Human Resource Responsibilities - Working with a staffing company for hiring and orientation of staff. Developing and monitoring staff and performing annual evaluations
• Participate in and establish consistent performance improvement activities and plans within the facility
• Ability to prioritize patient needs, realizing that primary customer needs take precedence over individual needs
• Displays a caring and responsive attitude and conducts all activities respecting patient, family, and employee rights and expectations
• Fosters a positive and professional clinic environment by interacting with all persons in a considerate, helpful, and courteous manner and by participating as a team member
• Diffuses/resolves conflict by appropriate communication with those involved
• Accepts constructive criticism and gives suggestions in a professional manner
• Anticipates customer needs and responds accordingly
• May require schedule flexibility as needed

OKCOM500