Office Manager

U.S. Physical Therapy, Inc.; Twin Falls (ID); On-site; USD 38,000 - 52,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Paid holidays & time off

401K

Mentorship program

Job summary

Wright Physical Therapy in Twin Falls, ID is hiring a Full-time Office Manager to be the front face of the clinic and deliver a magical patient experience. You will greet patients, answer phones, manage scheduling, referrals, authorizations, and ensure accurate data entry and records.

This role emphasizes superb customer service, organization, and teamwork to support clinicians and patients alike. Candidates should have high school diploma (college degree preferred) and 2+ years of medical front

Qualifications

• High school graduate or equivalent; college degree preferred.
• 2+ years of medical front office experience preferred.
• Excellent telephone skills.
• Strong attention to detail and time management.
• Team player with energetic customer service mindset.

Responsibilities

• Greet patients and provide outstanding customer service
• Answer phones
• Electronic scheduling
• Referral Management
• Authorization oversight
• Data entry
• Maintain patient charts and electronic medical records
• Collect, post, and deposit patient payments
• Fax, file, and perform any other duties as assigned
• Compile and complete statistical reports

Skills

Telephone skills

Attention to detail

Time management

Organizational skills

Customer service

Front office experience

Education

High school diploma

College degree preferred

Job description

Company Description

At Wright Physical Therapy, we are on a mission to be Idaho’s most sought-after physical therapy company for diagnosing and treating joint, spine, and sport-related injuries. But our vision extends beyond physical health—we aim to inspire joy and make a meaningful impact in every life we touch.

At Wright Physical Therapy, you’ll join a team that is driven by purpose and guided by core values :

• Have Uplifting Fun
• Learn, Grow, Repeat
• Family is Central
• Add Value Every Day
• Charity Never Fails

Our work goes beyond the walls of our clinics. We are deeply committed to a social mission: donating our time, energy, and resources to protect the innocence of children worldwide.

When you join Wright Physical Therapy, you’re not just starting a job—you’re becoming part of a movement. Together, we inspire joy, foster growth, and change lives.

BE A PART OF SOMETHING BIGGER.

Job Description

We are hiring a Full-time Office Manager in Twin. For those passionate about service and improving the quality of life in the communities we serve. This role is your opportunity to be the face of our organization and deliver the magical patient experience we are committed to offering.

• Greet patients and provide outstanding customer service
• Answer phones
• Electronic scheduling
• Referral Management
• Authorization oversight
• Data entry
• Maintain patient charts and electronic medical records
• Collect, post, and deposit patient payments
• Fax, file, and perform any other duties as assigned
• Compile and complete statistical reports

Qualifications

• High school graduate or equivalent, college degree preferred
• 2+ years of previous medical front office experience preferred
• Excellent telephone skills
• Close attention to detail
• Great time management and organizational skills
• Team player attitude and energetic with a focus on excellent customer service

Additional Information

Benefits:

• Comprehensive medical insurance plans - HSA and PPO Options
• Dental and vision insurance
• Paid holidays & time off
• 401K
• Integrated mentorship program