Benefit Verification Specialist

US Physical Therapy; Idaho; On-site; USD 32,000 - 52,000; Full time

Benefits offered by this job

Medical insurance

Dental and vision

Paid time off

401K

Mentorship program

EMR system training

Front office incentive

Job summary

Wright Physical Therapy in Idaho is seeking a detail-oriented Insurance Verification / Front Office Support role to help verify benefits, manage patient data, and assist with insurance-related inquiries. Join a purpose-driven team dedicated to community health and patient service in a fast-paced clinic setting.

The role supports the front office with documentation, authorizations, and system workflows while contributing to continuous process improvements across the clinic.

Qualifications

• Previous experience in healthcare, medical office, or insurance verification preferred.
• Strong attention to detail and accuracy with data entry.
• Strong organizational and time-management skills.
• Comfortable working with multiple software systems and databases.
• Ability to prioritize tasks and manage deadlines in a fast-paced environment.
• Ability to work both independently and collaboratively with team members.

Responsibilities

• Verify patient insurance benefits and eligibility.
• Enter and manage patient information within company systems.
• Prepare required patient documentation prior to evaluations.
• Support front office teams with insurance and authorization questions.
• Track and monitor patient authorizations as required by insurance plans.
• Communicate insurance benefit information to patients and team when needed.
• Share updates with the team on insurance changes, policies, and processes.
• Support ongoing improvements to systems and workflows.
• Assist with insurance re-verification when needed.
• Perform audits to ensure accuracy and compliance with verification and authorization processes.

Skills

Insurance verification

Data entry

Organizational skills

Time management

Software systems

Team collaboration

Tools

EMR software

Job description

At Wright Physical Therapy, we are on a mission to be Idaho’s most sought-after physical therapy company for diagnosing and treating joint, spine, and sport-related injuries. But our vision extends beyond physical health—we aim to inspire joy and make a meaningful impact in every life we touch.

At Wright Physical Therapy, you’ll join a team that is driven by purpose and guided by core values:

• Have Uplifting Fun
• Learn, Grow, Repeat
• Family is Central
• Add Value Every Day
• Charity Never Fails

Our work goes beyond the walls of our clinics. We are deeply committed to a social mission: donating our time, energy, and resources to protect the innocence of children worldwide.

When you join Wright Physical Therapy, you’re not just starting a job—you’re becoming part of a movement. Together, we inspire joy, foster growth, and change lives.

• Verify patient insurance benefits and eligibility
• Enter and manage patient information within company systems
• Prepare required patient documentation prior to evaluations
• Support front office teams with insurance and authorization questions
• Track and monitor patient authorizations as required by insurance plans
• Communicate insurance benefit information to patients and team when needed
• Share updates with the team on insurance changes, policies, and processes
• Support ongoing improvements to systems and workflows
• Assist with insurance re-verification when needed
• Perform audits to ensure accuracy and compliance with verification and authorization processes

• Previous experience in healthcare, medical office, or insurance verification preferred
• Strong attention to detail and accuracy with data entry
• Strong organizational and time-management skills
• Comfortable working with multiple software systems and databases
• Ability to prioritize tasks and manage deadlines in a fast-paced environment
• Ability to work both independently and collaboratively with team members

Benefits:

• Comprehensive medical insurance plans - HSA and PPO Options
• Dental and vision insurance
• Paid holidays & time off
• 401K
• Integrated mentorship program
• Customized EMR
• Front Office Incentive Program