Office Manager

Express Employment Professionals - Wausau, WI; Town of Antigo (WI); On-site; USD 34,440 - 48,216; Full time

Job summary

A well-established plumbing contractor is seeking an Office Manager in Town of Antigo, WI, to oversee daily operations and manage service scheduling. This full-time position values organizational skills, customer service, and adaptability. Ideal candidates will possess a high school diploma and have experience in office admin or leadership roles. Proficiency in QuickBooks is preferred, and flexibility with tasks is essential. Enjoy contributing to a growing team while receiving training and support for your professional development.

Qualifications

• Experience in office administration, scheduling, bookkeeping, or customer service is preferred.
• Leadership roles in organizations or military are valued.
• Proficiency in QuickBooks is preferred but not mandatory.

Responsibilities

• Manage daily office operations and service scheduling.
• Serve as the point of contact for client communications.
• Handle work requests, service jobs, quotes, and scheduling.

Skills

Customer service

Organizational skills

Communication

Detail-oriented

Adaptability

Education

High school diploma or equivalent

Leadership experience

Tools

QuickBooks

CRM software

Job description

Express Employment Professionals - Wausau, WI provided pay range

This range is provided by Express Employment Professionals - Wausau, WI. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.

Base pay range

$25.00/hr - $35.00/hr

Office Manager

A well-established plumbing contractor in Central Wisconsin is seeking a reliable, organized Office Manager to take ownership of daily office operations and service scheduling. This role is ideal for someone who enjoys wearing many hats, improving systems, and being a trusted point of contact for both customers and the internal team. Veterans with Combat Arms experience are strongly encouraged to apply.

Key Responsibilities

• Act independently within assigned responsibilities while supporting a collaborative, team-oriented office environment
• Manage and improve the business’s information management and administrative systems
• Serve as the primary point of contact for client phone calls and emails, providing cordial and professional customer interactions
• Open and manage work requests, service jobs, and quotes (quotes are written by others)
• Schedule and coordinate service calls and technician workloads
• Call in Digger’s Hotline tickets as required
• File and organize office documentation, including:
  • Receipts, invoices, payments, and client information
  • Scanned and electronic records
  • Enter checks and complete data entry tasks accurately
• Coordinate routine office activities, including:
  • Assisting with weekly and monthly administrative tasks
  • Use QuickBooks and CRM/office management software to support daily operations
  • Assist the owner and manager/sales team with execution of daily tasks
  • Support special projects, organizational improvements, and administrative needs as they arise

Ideal Candidate Profile

• Team-oriented, adaptable, and dependable
• Highly organized, detail-oriented, and able to manage multiple priorities
• Friendly, professional, and confident in customer-facing communication
• Comfortable working in a small-town, close-knit environment
• Willing to learn and grow — training is available

Education & Experience

• High school diploma or equivalent required
• Leadership positions within an organization or leading a small team, Military leadership positions highly valued
• QuickBooks experience preferred, but not mandatory
• Transferable skills from office administration, scheduling, bookkeeping, or customer service are strongly valued

The Opportunity

This is a key role in a growing local business where your organization, initiative, and professionalism will directly impact daily operations and long-term success. If you enjoy taking ownership of office functions while supporting a hands‑on trade business, this is an excellent opportunity.

Apply today to be considered.

Seniority Level

Mid-Senior level

Employment Type

Full-time

Job Function

Customer Service, Project Management, and Accounting/Auditing

Industries

Wholesale Hardware, Plumbing, Heating Equipment