Office Manager

Old Settlers Dental; Round Rock (TX); On-site; USD 55,000 - 75,000; Full time

Benefits offered by this job

Competitive salary

Insurance (Medical, dental, vision, &

Paid time off & holidays

401(k)

Bonus opportunities

Growth opportunities

Job summary

Old Settlers Dental in Round Rock, TX is seeking an experienced Office Manager to lead daily operations, drive patient care excellence, and develop a high-performing team in a growing practice.

You will recruit, train, coach, and retain staff; manage schedules, payroll, benefits, and records; monitor production and collections; and implement strategies to improve patient satisfaction and office efficiency, all while maintaining a positive, patient-centric culture.

Qualifications

• Minimum 2 years dental office management or related leadership experience.
• Strong knowledge of dental operations and management principles.
• Experience leading, coaching, and developing team members.
• Knowledge of dental insurance, treatment financing, and billing processes.
• Excellent organizational, communication, and time-management skills.

Responsibilities

• Serve as the primary liaison between the doctor and team members.
• Lead day-to-day practice operations to ensure efficiency and exceptional patient care.
• Create and maintain a culture focused on outstanding customer service.
• Train, coach, mentor, and support team members to maximize performance and engagement.
• Recruit, interview, and onboard new employees.
• Monitor office performance and implement strategies to improve productivity, collections, and patient satisfaction.
• Ensure the practice consistently meets production and collection goals.
• Conduct team meetings, morning huddles, and ongoing staff development activities.
• Manage employee schedules, compensation, benefits, and personnel records.
• Delegate responsibilities effectively while maintaining accountability across the team.
• Support administrative functions, including scheduling, communications, and record management.
• Assist with bookkeeping, reporting, and operational record-keeping.
• Analyze key performance metrics and develop action plans to support continued growth.
• Ensure compliance with office policies, procedures, and industry standards.

Skills

Leadership

Operations management

Customer service

Team development

Recruitment

Performance analysis

Communication

Multitasking

Problem-solving

Training & coaching

Payroll/HR basics

Education

Bachelor's degree preferred

High school diploma or GED required

Dental field experience preferred

Tools

Dental PM software

Office software

Job description

Overview

Old Settlers Dental is seeking an experienced and motivated Office Manager to lead the daily operations of our growing practice in Round Rock, TX. This is an exciting opportunity for a strong leader who is passionate about exceptional patient care, team development, and driving practice success.

Our ideal candidate is organized, proactive, and confident in managing both people and operations. You will play a key role in creating a positive patient experience, supporting team performance, and ensuring the practice operates efficiently and effectively. If you thrive in a fast-paced environment, enjoy building strong relationships, and have a background in dental office management, we'd love to meet you.

Schedule

• Full-Time
• Monday-Friday, 8:00 AM-5:00 PM

What We Offer

• Competitive salary based on experience and qualifications
• Medical, dental, vision, and life insurance
• Paid time off and paid holidays
• 401(k) options
• Bonus opportunities
• Supportive team environment with opportunities for professional growth

Key Responsibilities

• Serve as the primary liaison between the doctor and team members
• Lead day-to-day practice operations to ensure efficiency and exceptional patient care
• Create and maintain a culture focused on outstanding customer service
• Train, coach, mentor, and support team members to maximize performance and engagement
• Recruit, interview, and onboard new employees
• Monitor office performance and implement strategies to improve productivity, collections, and patient satisfaction
• Ensure the practice consistently meets production and collection goals
• Conduct team meetings, morning huddles, and ongoing staff development activities
• Manage employee schedules, compensation, benefits, and personnel records
• Delegate responsibilities effectively while maintaining accountability across the team
• Support administrative functions, including scheduling, communications, and record management
• Assist with bookkeeping, reporting, and operational record-keeping
• Analyze key performance metrics and develop action plans to support continued growth
• Ensure compliance with office policies, procedures, and industry standards

Qualifications

• Minimum of 2 years of dental office management or related leadership experience
• Strong understanding of business operations and management principles
• Experience leading, coaching, and developing team members
• Knowledge of dental insurance, treatment financing, and billing processes
• Excellent organizational, communication, and time-management skills
• Ability to multitask, prioritize responsibilities, and solve problems effectively
• Professional, dependable, and patient-focused approach
• Proficiency with dental practice management and office software systems
• High school diploma or GED required
• Bachelor's degree preferred, or equivalent management experience within the dental field
• Sales and customer service experience is a plus
• Bilingual candidates are encouraged to apply (not required)

Ideal Candidate

The ideal Office Manager is a strong leader who can inspire a team, build trust with patients, and keep operations running smoothly. You are highly organized, results-driven, and committed to fostering a positive workplace culture while helping the practice achieve continued growth and success.

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