Office Manager

Innovative Health Care; Prescott (AZ); On-site; USD 65,000 - 90,000; Full time

Benefits offered by this job

Medical, dental and vision

HRA contribution of $2,000 per year

PTO and Sick Pay

401(k) with match after one year

Collaborative team environment

Job summary

Innovative Health Care is seeking an experienced Office Manager for a multi-clinic operation in Prescott, AZ. The role combines clinical operations management with business office administration to ensure smooth, compliant, and patient‑focused operations.

You will lead clinic staff, manage payroll and HR functions, oversee billing, and drive cost efficiency while maintaining high standards of patient care and staff engagement.

Qualifications

• Experience in clinic management or healthcare administration.
• Strong leadership and organizational skills.
• Knowledge of medical billing, credentialing, and HR practices.

Responsibilities

• Oversee operations to ensure efficiency and effectiveness.
• Manage payroll, HR functions, and hiring processes.
• Oversee billing and collections and ensure timely submissions.
• Develop and enforce office policies for compliance and efficiency.
• Support patient relations and address escalated concerns.

Skills

Leadership

Organizational skills

Healthcare administration

Financial management

Communication

Tools

Practice management software

Job description

About the Role:

We are seeking an experienced and highly organized Office Manager to oversee the operations of our medical clinic, which houses three commonly owned clinics under one roof. This role combines clinical operations management with business office administration, ensuring our clinics run smoothly, efficiently, and in alignment with our commitment to excellent patient care.

Key Responsibilities:

• Oversee operations to ensure efficiency and effectiveness.
• Manage and supervise clinic staff, fostering a positive and productive work environment.
• Maintain office and medical supply inventory, placing orders as needed.
• Track clinic expenses and manage budgets to ensure cost efficiency.
• Process payroll accurately and on time.
• Lead HR-related functions, including hiring, onboarding, employee relations, and performance reviews.
• Coordinate travel arrangements for staff and leadership as needed.
• Supervise billing and collections processes, ensuring timely and accurate claims submission and payment posting.
• Develop and maintain office policies and procedures to ensure regulatory compliance and operational efficiency.
• Assist with financial reporting, including oversight of the billing teams ensuring monthly statements and variance reports are distributed.
• Support patient relations by handling escalated concerns in a professional and timely manner.

Qualifications:

• Previous experience in clinic management, healthcare administration, or business office management.
• Strong leadership and organizational skills.
• Knowledge of medical billing, credentialing processes, and HR best practices.
• Proficiency in office software and medical practice management systems.
• Excellent communication, problem-solving, and financial management abilities.

Benefits:

• Competitive compensation.
• Full benefit package including medical, dental and vision.
• HRA - Employer funded contribution of 2k per year towards out of pocket health expenses.
• PTO and Sick Pay.
• 401(k) with percentage based company match after one-year of employment.
• Work in a collaborative and supportive team environment.
• Proudly locally owned and operated, with the flexibility and personal touch you won’t find in a corporate environment.