Office Manager

ABA Pathways LLC; Portage (MI); On-site; USD 60,000 - 75,000; Full time

Benefits offered by this job

Health Insurance

Vision Insurance

Dental Insurance

Life Insurance

Supplemental Insurances

Professional Development Programs

Paid Time Off

Paid Holidays

401K Plan

Job summary

ABA Pathways, LLC in Portage, MI is seeking an Office Manager to keep the clinic organized and compliant while supporting a dedicated ABA services team.

The role oversees daily operations, manages schedules, maintains a welcoming environment, and ensures accurate admin workflows with MeasurePM and Google Workspace.

Full-time, Monday–Friday, 7:00 AM–3:30 PM, with benefits including health, vision, dental, life, and 401K.

Qualifications

• Bachelor's degree and 3–5 years of business administration experience, or MBA and 1–2 years, or 7 years of business experience.
• Ability to manage multiple priorities with strong organizational skills.
• Commitment to cultural competence and client-centered care.
• Experience supporting clinic operations and administrative teams.

Responsibilities

• Manage daily office operations including phone, email, and admin support.
• Maintain a clean, welcoming clinic environment.
• Coordinate staff schedules for efficient operations.
• Ensure compliance with policies and CARF standards.
• Oversee purchasing, budgeting, and expense tracking.
• Support administrative staff and foster positive team culture.
• Serve as primary resource for office systems.
• Monitor client authorizations and deadlines.
• Coordinate maintenance and travel to other locations.
• Assist with outreach and clinic events.
• Participate in team meetings and initiatives.

Skills

Communication

Organization

Problem-solving

Attention to detail

Professionalism

Interpersonal skills

Cultural competence

Tech-savviness

Education

Bachelor's degree + 3–5 years business admin experience

MBA + 1–2 years business experience

7 years business experience

Tools

MeasurePM

Google Workspace

MS Office

Job description

Description

Join Our Team as an Office Manager at ABA Pathways, LLC!

ABA Pathways is looking for a compassionate, organized, and proactive Office Manager to help keep our clinic running smoothly while supporting a team dedicated to providing exceptional, person-centered ABA services.

We value growth, collaboration, cultural competence, and creating a positive workplace where both employees and clients thrive.

Position Summary

The Office Manager oversees daily clinic operations, supports administrative and clinical teams, and ensures a welcoming, organized, and compliant environment for clients and staff.

Key Responsibilities

• Manage daily office operations, including phone, email, fax, and administrative support
• Maintain a clean, organized, and welcoming clinic environment
• Coordinate and audit staff schedules to ensure efficient operations
• Support compliance with company policies and CARF standards, including emergency preparedness
• Manage clinic purchasing, budgeting, expense tracking, and reconciliationsSupervise and support administrative staff while fostering a positive team culture
• Serve as the primary resource for office systems, including MeasurePM and Google Workspace
• Monitor client authorizations and administrative deadlines
• Coordinate property-related needs and office maintenance
• Assist with community outreach and clinic events
• Participate in team meetings and organizational initiatives

Qualifications

• Excellent communication, organization, and problem-solving skills
• Strong attention to detail with the ability to manage multiple priorities
• High level of professionalism, integrity, and accountability
• Ability to build positive relationships and resolve conflicts effectively
• Commitment to cultural competence and inclusive, person-centered care
• Comfortable learning new technology and supporting office systems

Schedule

Full-time, Monday–Friday, typically 7:00 AM–3:30 PM, supporting a healthy work-life balance.

Travel

Occasional travel to other ABA Pathways locations may be required.

If you're a motivated professional who enjoys creating organized, efficient workplaces and making a meaningful impact, we'd love to hear from you.

Requirements

Required Education and Experience

A bachelor's degree and three to five years of relevant and related business administration experience, or a master's degree in business administration and one to two years of experience in the business field, or seven years of experience in the business field, or any similar combination of education and experience.

Competitive Compensation and Benefits

• Health Insurances
• Vision Insurance
• Dental Insurance
• Life Insurance
• Supplemental Insurances
• Professional Development Programs
• Paid Time Off
• Paid Holidays
• 401K Plan