Office Manager

Coastal Health; Orange Park (FL); On-site; USD 45,000 - 65,000; Full time

Benefits offered by this job

Health insurance

401(k) retirement plan

Paid time off (PTO)

Paid holidays

Comprehensive benefits package

Job summary

Coastal Health is seeking an experienced Office Manager to oversee the daily operations of multiple specialty practice locations in Orange Park, FL. You will lead front office operations, scheduling, and staff development to ensure an excellent patient experience across all sites.

Responsibilities include supervising teams, coordinating staffing, ensuring proper documentation, HIPAA compliance, and traveling between sites as needed.

Qualifications

• Strong leadership and people management skills.
• Experience in healthcare office management preferred.
• Excellent communication and organizational abilities.

Responsibilities

• Oversee daily operations across multiple specialty practice locations.
• Supervise, support, and develop front office and clinical support staff.
• Coordinate staffing, scheduling, and workflow to ensure efficient office operations.
• Monitor office performance, productivity, and adherence to policies and procedures.
• Support patient scheduling, check-in/check-out processes, and overall patient satisfaction.
• Assist with staff training, onboarding, performance management, and employee development.
• Work closely with providers and leadership to address operational needs and improve processes.
• Ensure accurate patient documentation and compliance with healthcare regulations and privacy requirements.
• Monitor office supplies, equipment, and other operational needs across assigned locations.
• Help resolve patient concerns and staff issues professionally and promptly.
• Travel between assigned locations as needed to provide operational support.

Skills

Leadership

Communication

Organization

Problem-solving

EMR knowledge

Education

Bachelor's degree

Tools

EMR software

Job description

Job Details: Job Location: Coastal Health Corporate - Orange Park, FL, Salary Range: Undisclosed, Office Manager – Specialty Practices

Coastal Health

Coastal Health is seeking an experienced and motivated Office Manager to oversee the daily operations of multiple specialty practice locations. We are looking for a strong leader who can support our teams, ensure efficient office operations, and help provide an excellent patient experience across all sites.

Key Responsibilities

• Oversee daily operations across multiple specialty practice locations.


• Supervise, support, and develop front office and clinical support staff.


• Coordinate staffing, scheduling, and workflow to ensure efficient office operations.


• Monitor office performance, productivity, and adherence to company policies and procedures.


• Support patient scheduling, check-in/check-out processes, and overall patient satisfaction.


• Assist with staff training, onboarding, performance management, and employee development.


• Work closely with providers and leadership to address operational needs and improve processes.


• Ensure accurate patient documentation and compliance with applicable healthcare regulations and privacy requirements.


• Monitor office supplies, equipment, and other operational needs across assigned locations.


• Help resolve patient concerns and staff issues professionally and promptly.


• Travel between assigned locations as needed to provide operational support and maintain consistency across practices.

Qualifications

• Previous healthcare office management or medical practice leadership experience required.


• Experience overseeing multiple locations or teams preferred.


• Strong leadership, communication, organization, and problem-solving skills.


• Knowledge of medical office workflows, patient scheduling, and front office operations.


• Ability to manage competing priorities and adapt to changing operational needs.


• Proficiency with electronic medical records and standard office software.


• Ability to build positive relationships with providers, employees, patients, and leadership.

What We Offer

• Competitive compensation based on experience.


• Comprehensive benefits package.


• Health insurance.


• 401(k) retirement plan.


• Paid time off (PTO).


• Paid holidays.

Join the Coastal Health Family!

Coastal Health is an equal opportunity employer.

Qualifications

Education: Bachelor's degree preferred, preferably with coursework in health care administration.

Experience: Minimum three years of healthcare experience required, including one year of management or specific leadership experience in health care.

Performance Requirements

Knowledge

• Knowledge of medical practices, terminology, and reimbursement policies.

Skills

• Skill in planning, organizing, delegating, and supervising.


• Skill in evaluating the effectiveness of existing methods and procedures.


• Skill in problem solving.


• Skill in verbal and written communication.

Abilities

• Ability to read, interpret, and apply policies and procedures.


• Ability to set priorities among multiple requests.


• Ability to interact with patients, medical and administrative staff, and the public effectively.