Jewelry wholesale company is seeking a highly organized and dependable Office Manager to oversee daily office operations, manage the flow of visitors, and coordinate domestic and international shipping. The ideal candidate is, detail-oriented, and possesses strong administrative skills. This is a full-time, in-person position, Monday through Friday.
Proven experience with Fedex, international shipping is required.
Responsibilities:
Office Administration
- Greet and assist visitors, clients, and vendors in a professional and welcoming manner.
- Answer and direct incoming phone calls, take messages, and respond to inquiries promptly.
- Manage office supplies to support daily operations.
- Maintain a clean, organized, and professional office environment.
- Provide administrative support to executives and team members.
Shipping & Logistics
- Manage all daily inbound and outbound shipments using FedEx and other international shipping carriers.
- Create and process shipping labels for domestic and international packages.
- Prepare customs documentation, commercial invoices, and other required international shipping paperwork.
- Ensure the accuracy of shipping information, package contents, declared values, and delivery instructions.
- Track shipments, monitor delivery status, and proactively resolve shipping issues, delays, and carrier claims.
- Coordinate with customers, vendors, and carriers regarding shipment schedules, tracking information, and delivery updates.
- Maintain detailed shipping records and ensure compliance with company policies and procedures.
- Support a high-volume shipping environment where accuracy and timeliness are critical to daily operations.
Qualifications
- Minimum of 3 years of experience as an Office Manager, Receptionist, or in a similar administrative role.
- Strong experience with FedEx and international shipping is required.
- Preferred experience in the luxury goods and jewelry industry.
- Proficiency in Microsoft Office, including Excel, Word, and Outlook.
- Strong computer skills with the ability to quickly learn new software and systems.
- Excellent verbal and written communication skills.
- Professional demeanor with strong customer service and interpersonal skills.
- Exceptional organizational skills and attention to detail.
- Ability to prioritize tasks, multitask effectively, and meet deadlines in a fast-paced environment.
- Reliable, punctual, trustworthy, and self-motivated.
Job Type:
Full-Time, In-Person, Monday through Friday