Office Manager

MassMutual; New York (NY); On-site; USD 70,000 - 100,000; Full time

Job summary

MassMutual is seeking an Office Manager to join its Workplace Experience Team in New York. The role involves providing facilities support, managing office operations, and ensuring a positive in-office experience for employees. Ideal candidates will have a strong customer service background, excellent communication skills, and several years of relevant experience.

Benefits

Networking opportunities

Access to learning content

Qualifications

• 5+ years of office experience required.
• High school diploma or GED necessary.
• Ability to stand for periods and assist in facilities management.

Responsibilities

• Welcome and greet guests in the office.
• Manage office operations and facility support tasks.
• Assist HR/Onboarding with new employee processes.

Skills

Customer service

Communication

Organization

Education

High School Diploma or GED

Job description

Join to apply for the Office Manager role at MassMutual

Join to apply for the Office Manager role at MassMutual

The Opportunity

As a Workplace Facilities Operations Specialist you will be responsible for the New York 2 Park Avenue office operations. MassMutual is seeking a motivated individual to work on the Workplace Experience Team. The role will be to provide facilities support to MassMutual employees.

Workplace Experience Team

Full-Time

New York, NY

The Opportunity

As a Workplace Facilities Operations Specialist you will be responsible for the New York 2 Park Avenue office operations. MassMutual is seeking a motivated individual to work on the Workplace Experience Team. The role will be to provide facilities support to MassMutual employees.

The Impact

MassMutual is seeking a motivated individual to join the Workplace Experience Team to provide an positive in-office experience.

Key Responsibilities Include

• Welcome and greet guests
• Work with HR/Onboarding to support employees on their Day 1 in the office
• Provide onsite meeting support/assistance for the NY office
• Assist Space Design team with moves, adds, and changes
• Provide feedback to the Space team on changes to the office
• Ad Hoc support and requests for employees
• Process work order requests: visitor clearance, maintenance, issues, COI
• MM security onsite liaison
• Manage third party vendor badge process for NY, Boston, and Springfield campuses
• Monthly AED inspections
• OER plan coordinator
• Badges; new badges, lost badges, badge issues
• Respond to email requests received in a timely manner
• Budgetary support
• Vendor relationship management
• Backup invoice processing for Boston campus
• Order and track kitchen supplies and snack program to remain within budget provided
• Procurement liaison
• Contract reviews
• Negotiate new contracts and rates for contract renewals with procurement support
• Manage locker assignments and resets (as needed)
  
  

The Minimum Qualifications

• High School Diploma or GED
• 5+ years of office experience
• Job requires employee to regularly stand for periods of time and provide office tours
• Job requires employee to sit for periods of time to process email request, and various administrative tasks
  
  

The Ideal Qualifications

• 10+ years of relevant experience
• High degree of customer service ability
• Works well with minimal direct supervision
• Excellent communication and interpersonal skills
• Organized and resourceful
• Customer focused
• Self-starter
• Patience and ability to remain calm during stressful situation
  
  

What to Expect as Part of MassMutual and the Team

• Regular meetings with the Workplace Experience Team
• Focused one-on-one meetings with your manager
• Networking opportunities including access to Asian, Hispanic/Latinx, African American, women, LGBTQ, veteran and disability-focused Business Resource Groups
• Access to learning content on Degreed and other informational platforms
• Your ethics and integrity will be valued by a company with a strong and stable ethical business with industry leading pay and benefits
  
  

MassMutual is an Equal Employment Opportunity employer Minority/Female/Sexual Orientation/Gender Identity/Individual with Disability/Protected Veteran. We welcome all persons to apply. Note: Veterans are welcome to apply, regardless of their discharge status.

If you need an accommodation to complete the application process, please contact us and share the specifics of the assistance you need.

Seniority level

• Seniority level

  Mid-Senior level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Administrative

Referrals increase your chances of interviewing at MassMutual by 2x

Sign in to set job alerts for “Office Manager” roles.

Executive Assistant, Wholesale & Licensing

New York, NY $70,000.00-$100,000.00 1 week ago

New York, NY $75,000.00-$85,000.00 4 months ago

New York, NY $62,400.00-$64,000.00 1 week ago

New York, NY $61,200.00-$101,800.00 1 week ago

New York, NY $75,000.00-$100,000.00 2 weeks ago

New York, NY $101,300.00-$137,000.00 1 day ago

Future Opening: Agent's Executive Assistant - State Farm Agent Team Member

New York, NY $73,000.00-$92,000.00 1 week ago

New York, NY $115,000.00-$125,000.00 1 day ago

New York City Metropolitan Area $95,000.00-$105,000.00 1 week ago

New York City Metropolitan Area 2 weeks ago

New York, NY $85,000.00-$95,000.00 20 hours ago

Executive Assistant, Private Equity - Leading Global Investment Company

New York, NY $100,000.00-$125,000.00 2 weeks ago

We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.