Office Manager

Maimonides Medical Center; New York (NY); On-site; USD 70,000 - 90,000; Full time

Job summary

A leading healthcare system is seeking an Office Manager to support daily operations at Maimonides Medical Center. The role involves managing staff schedules, optimizing patient flow, and ensuring efficient office operations. Ideal candidates will have a Bachelor's Degree, 3+ years in healthcare, and strong organizational skills.

Qualifications

• 3+ years in healthcare or equivalent education/experience.
• Proficiency in EMR systems and Microsoft Office.
• Second language preferred.

Responsibilities

• Oversee office operations for an efficient work environment.
• Manage staff schedules and optimize patient flow.
• Perform clerical tasks and troubleshoot technical issues.

Skills

Organizational skills

Multitasking

Communication skills

Detail-oriented

Empathy

Education

Bachelor’s Degree

Tools

EMR systems

Microsoft Office

Job description

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About Us
We’re Maimonides Health, Brooklyn’s largest healthcare system, serving over 250,000 patients annually through 3 hospitals, 1800 physicians and healthcare professionals, more than 80 community-based practices, and outpatient centers. Our core values, H.E.A.R.T, — Honesty, Empathy, Accountability, Respect, and Teamwork — guide us in providing patient-centered care and engaging our communities. Our system includes Maimonides Medical Center, one of the largest independent teaching hospitals in the nation; Maimonides Midwood Community Hospital; and Maimonides Children's Hospital. We are recognized for excellent clinical programs such as the Heart and Vascular Institute, Neuroscience Institute, and Cancer Center. Maimonides is affiliated with Northwell Health and is a key training site for SUNY Downstate College of Medicine.

Overview
We’re seeking an organized Office Manager to support our healthcare practice’s daily operations. This role involves ensuring smooth patient flow, managing staff and provider schedules, handling administrative tasks, and acting as a key contact for providers, patients, and stakeholders.

Responsibilities

1. Oversee office operations for an efficient work environment.
2. Optimize patient flow using EMR systems for timely appointments.
3. Manage staff schedules in Kronos and provider schedules in SCI, NextGen, SCM, and Syngo.
4. Perform clerical tasks like processing invoices and provider correspondence.
5. Troubleshoot technical issues with MIS and onboard new staff.
6. Handle call center emails, referral app portal, and prior authorizations.
7. Supervise PSRs, Secretaries, LPNs, and Medical Assistants; assist with hiring and performance reviews.
8. Conduct chart audits to ensure compliance and resolve issues.

Qualifications

• Bachelor’s Degree.
• 3+ years in healthcare or equivalent education/experience.
• Proficiency in EMR systems and Microsoft Office.
• Strong organizational, multitasking, and communication skills.
• Detail-oriented, empathetic, and professional.
• Second language preferred.

Pay Range
USD $70,000.00 - USD $90,000.00 /Yr.

Equal Employment Opportunity Employer
Maimonides Medical Center (MMC) is committed to diversity and inclusion. All qualified individuals are encouraged to apply and will be considered without regard to race, creed, color, sex, national origin, ethnicity, sexual orientation, gender identity, veteran status, age, disability, pregnancy, genetic information, marital status, or other protected factors. MMC complies with applicable laws including the NY State Human Rights Law regarding non-discrimination based on criminal history.