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Job Description
The Office Manager is a highly organized, detail-oriented, and motivated professional who anchors the staff team at Kidz2Leaders and enhances the efficiency of the ministry.
Responsibilities of the Office Manager will include but are not limited to the following:
- Office Management
- Manage daily office operations such as greeting visitors, answering phones, checking voicemails, ordering supplies, monitoring general K2L inquiry emails, and receiving/delivering incoming and outgoing mail
- Ensure K2L has the equipment and technology needed to run smoothly, and coordinate maintenance of equipment as needed (laptops, tech for virtual meetings, printer/copier/scanner, online platforms)
- Oversee the cleanliness, functionality, and comfort of the K2L office, communicating with cleaning service, landlord, or handyman services to ensure tasks are completed
- Help maintain general office organization and tidiness in shared spaces
- Ensure safety of the K2L car by scheduling maintenance and repairs, and renewing registration
- Executive Support
- Assist the Executive Director as needed with emails, scheduling, reporting, meeting preparation, pitch decks, and more
- Provide similar support, from time to time, to other members of the K2L leadership team
- Work with the ED on special projects, which could include improving or streamlining processes, new activities with partners, community relations endeavors, or other short-term initiatives
- Support communication with the Board of Directors, including preparations for quarterly K2L Board Meetings, board governance, or report preparations
- Administration
- Record all in-kind program donations from community partners and individuals
- Help prepare for any in-office programming by setting up the space, prepping A/V, and printing
- Help maintain the integrity of the K2L CRM database (Ministry Platform), and serve as the point person for CRM-related special projects
- In partnership with the K2L Communications Contractor, support ongoing communications tasks including but not limited to social media posts, updating the website, creating and sending newsletters, and making flyers/one-pagers
- Maintain an ongoing K2L calendar that includes all programs, events, fundraisers, and major meetings
- Maintain shared K2L online accounts or subscriptions with passwords and billing info (Canva, Office 365, etc.)
- Support program or development print campaigns by procuring materials, assembling, and sending out
- Order or print K2L promotional materials (brochures, one-pagers and branded gifts, to name a few)
- Human Resources & Culture
- Plan meaningful team celebrations for holidays, birthdays, work anniversaries, and special milestones
- Help ensure the K2L office is a fun place to be with seasonal festivities and traditions
- Manage hospitality efforts, such as sending cards, meals, and/or support to K2L participants and volunteers in need
- Support the hiring process of permanent and seasonal staff by running background checks and other screenings, and assisting with new employee onboarding (paperwork, account creation, basic training)
- Programming
- Assist with short-term projects for Camp Hope, Anchored2Hope, Interns4Tomorrow and Hope4Christmas, as needed, in advance of major events
- Attend some K2L events to provide support to the programming team
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- Business Consulting and Services
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