Office Manager

Affordable Dental

Los Angeles (CA)

On-site

USD 65,000 - 95,000

Full time

9 days ago

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Benefits offered by this job

Paid sick time and holidays after one

Supportive and friendly work environm

Opportunities for professional growth

Job summary

Affordable Dental in Van Nuys, CA is seeking a full-time Office Manager to oversee day-to-day operations, supervise office staff, and enhance patient relations in a busy dental practice.

The role focuses on scheduling, billing oversight, policy implementation, and ensuring HIPAA and OSHA compliance, while maintaining a welcoming, efficient environment and coordinating with providers.

Qualifications

Minimum 5 years of experience in a dental office.
Experienced dental receptionist / admin.
Spanish language preferred.
Proficiency with EagleSoft dental software a plus.
Excellent communication and customer service skills.
Strong organizational and multitasking abilities.
Reliable, punctual, and professional demeanor.

Responsibilities

Oversee office operations and day-to-day functioning of the dental practice.
Manage office staff, including receptionists and dental assistants, with training and leadership.
Coordinate patient scheduling to maximize filled slots and avoid delays.
Handle patient inquiries and concerns with professionalism and resolve issues promptly.
Supervise billing and collections, ensure timely insurance claims, and accurate patient accounts.
Assist with budgeting, payroll, and reporting to support financial health.
Maintain patient records and HIPAA compliance; ensure data confidentiality.
Ensure proper inventory management and supply ordering.
Implement policies to improve workflow and patient experience.
Assist with marketing activities, social media, and website updates.
Monitor performance metrics and report to dentist/owner.
Coordinate with external vendors for equipment maintenance.

Skills

Staff management

Customer service

Bilingual Spanish

Dental office operations

Tools

EagleSoft

Job description

Office Manager Needed: Join Our Dental Team!

We are seeking a highly organized, experienced, and personable Full-Time Office Manager to oversee the daily operations of our dental office. The Office Manager will be responsible for managing office staff, ensuring smooth administrative operations, handling patient relations, and assisting in the development and implementation of office policies and procedures. This individual will play a key role in ensuring an efficient, patient-focused environment.

Pay

$65,000 - $95,000 per year

Shift & Schedule

Day shift

Monday to Friday (9am-6pm)

Requirements

Years of Professional Experience: Experienced Dental receptionist / admin with 5+ years of practice

minimum of 5 years experience in dental office

Preferences

Previous experience in a dental office setting is required
Proficiency in Spanish is highly preferred
Familiarity with EagleSoft software is a plus
Excellent communication and customer service skills
Strong organizational and multitasking abilities
Reliable and punctual with a professional demeanor

Job Description

Oversee office operations, ensuring smooth and efficient day-to-day functioning of the dental practice.
Manage office staff, including receptionists, dental assistants, and other administrative team members, providing training, leadership, and guidance as needed.
Coordinate patient scheduling, ensuring that appointment slots are filled, and the schedule is optimized to avoid delays or bottlenecks.
Handle patient inquiries and concerns with professionalism, resolving issues promptly and ensuring patient satisfaction.
Supervise billing and collections, ensuring that patient accounts are accurate, payments are processed efficiently, and insurance claims are submitted in a timely manner.
Assist with financial management, including budgeting, payroll, and reporting, to ensure the financial health of the practice.
Maintain patient records and ensure compliance with HIPAA regulations and confidentiality standards.
Ensure the office is adequately stocked, including ordering supplies, equipment, and managing inventory levels.
Implement office policies and procedures to improve workflow, efficiency, and patient experience.
Assist with marketing efforts to promote the dental practice, including managing social media accounts, updating the website, and overseeing community outreach efforts.
Monitor office performance, tracking key metrics such as patient satisfaction, office revenue, and staff productivity, and providing reports to the dentist or owner.
Coordinate with external vendors and service providers for equipment maintenance, repairs, and office needs.
Maintain a clean, organized, and welcoming office environment, ensuring it is in compliance with health and safety regulations.
Ensure all office operations adhere to state and federal regulations, including OSHA and HIPAA standards.