Treatment Coordinator

Affordable Dental

Los Angeles (CA)

On-site

USD 52,000 - 62,000

Full time

9 days ago

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Benefits offered by this job

Paid time off

Dental insurance

TBD

Job summary

Affordable Dental in Los Angeles is seeking a Full-Time Treatment Coordinator to guide patients from diagnosis through treatment, ensuring clear communication between the dental team and patients. You will explain treatment plans, assist with scheduling, and manage financial arrangements while delivering exceptional patient care.

The role requires strong communication, organization, and a patient-centered approach, with benefits including PTO, dental insurance, and a bonus program.

Qualifications

2+ years of professional experience as a dental receptionist or admin.
Minimum 2 years of experience in a dental office.
Strong communication and organizational skills.

Responsibilities

Explain proposed treatment plans and costs to patients.
Schedule patient appointments and coordinate multiple procedures.
Verify benefits and secure pre-authorizations with insurance.
Present treatment costs and discuss payment options with patients.
Maintain accurate patient records and HIPAA-compliant confidentiality.
Support front desk and clinical teams to streamline operations.
Respond to patient inquiries and assist with marketing efforts.

Skills

Dental admin experience

2+ years dental office

Patient coordination

Job description

Exceptional Opportunity for Full-Time Treatment Coordinator – Competitive Daily Pay & Benefits!

We are seeking an experienced Full-Time Treatment Coordinator to join our team. As a Treatment Coordinator, you will play a key role in facilitating the patient journey from diagnosis through treatment, ensuring smooth communication between the dental team and patients. You will provide detailed explanations of treatment plans, assist with scheduling, and handle financial arrangements, all while delivering exceptional patient care and service. This position requires a blend of excellent communication, organizational skills, and a patient-centered approach.

Pay

$25 - $30 per hour
Competitive salary based on qualifications and experience.

Shift & Schedule

Monday to Friday

Monday - Friday (9am-6pm)

Requirements

Years of Professional Experience: Experienced Dental receptionist / admin with 2+ years of practice
Minimum of 2 years experience in a Dental office.

Job Description

Consult with patients to explain proposed treatment plans, answering any questions they may have about procedures, costs, and expected outcomes.
Review and explain treatment options in detail, ensuring patients are fully informed and comfortable with their choices.
Schedule patient appointments and assist with the coordination of multiple procedures, ensuring smooth workflow and minimizing delays.
Work with insurance companies to verify benefits and secure pre-authorizations for treatment, providing patients with accurate cost estimates.
Handle financial arrangements with patients, including presenting treatment costs, discussing payment options, and facilitating insurance claims.
Create and maintain patient treatment schedules to ensure timely and efficient delivery of care.
Follow up with patients regarding treatment, confirming appointments, and addressing any concerns or changes in treatment plans.
Ensure excellent communication between the dentist, dental team, and patients to ensure treatment progress is clearly understood by all parties.
Track patient progress throughout their treatment, ensuring all necessary follow-ups are scheduled and performed.
Maintain accurate patient records, including treatment plans, financial agreements, and insurance information, ensuring confidentiality and compliance with HIPAA guidelines.
Assist with marketing and patient retention efforts by educating patients about services, promotions, or special offers.
Collaborate with the front desk and clinical team to streamline office operations and enhance the patient experience.
Provide administrative support when needed, including answering phones, responding to emails, and managing patient inquiries.