Office Manager

Mr. Handyman; Kenosha (WI); On-site; USD 35,000 - 50,000; Full time

Job summary

An established industry player is seeking an Office Manager to enhance operational efficiency and customer service. This role involves supervising staff, optimizing administrative processes, and ensuring excellent customer relations. With a focus on leadership and organization, the successful candidate will thrive in a dynamic environment that values strong client relationships. Join a company that offers competitive compensation and opportunities for career growth, where your contributions will have a meaningful impact on the business and its clients.

Qualifications

• 5+ years of experience in office management and customer service.
• Strong skills in Microsoft Office and leadership.

Responsibilities

• Support operations by optimizing office processes and managing customer service.
• Supervise office staff and schedule work for technicians.

Skills

Superior customer service

Supply management and inventory control

Staffing, supervision, and delegation

Managing processes and improvements

Developing standards

Computer literacy (Microsoft Office)

Negotiation skills

Leadership

Oral and written communication

Sales and customer relations

Organization and planning

Education

BS or BA degree (or equivalent experience)

Minimum 5 years of office management experience

Minimum 5 years of customer service experience

Proficiency in Microsoft Office and relationship management software

Previous dispatching and construction experience

Tools

Microsoft Office

Excel

Relationship management software

Job description

Position:

Office Manager

Job description:

Support company operations by optimizing office and administrative processes, supervising office staff, scheduling work for technicians, and managing customer service responsibilities.

Skills/Qualifications

• Superior customer service
• Supply management and inventory control
• Staffing, supervision, and delegation
• Managing processes and improvements
• Developing standards
• Computer literacy, specifically Microsoft Office
• Negotiation skills
• Leadership
• Oral and written communication
• Sales and customer relations
• Organization and planning

Education/Experience

• BS or BA degree (or equivalent experience)
• Minimum 5 years of previous experience in office management
• Minimum 5 years of previous experience in customer service
• Proficiency in Microsoft Office, Excel, and relationship management software
• Previous dispatching and construction experience is a plus

Compensation:

Exempt position with base salary, benefits, and performance bonuses. Range: $35,000.00 - $50,000.00 per year.

Additional Information:

Mr. Handyman franchisees have over 20 years of experience in hiring reliable, customer-focused team members skilled in home improvement, maintenance, and repair. They value building strong client relationships. Selected individuals are offered a competitive environment with opportunities for earnings and career growth.

Notice:

Mr. Handyman International LLC is the franchisor. Each location is independently owned and operated. Employment opportunities listed are posted by franchisees, who are the actual employers. The franchisor does not hire or manage employees directly.

Acknowledgement:

Each franchisee hires and sets employment terms independently. Benefits, compensation, and employment practices vary by location. The franchisor does not have authority over employment decisions or records of franchisee employees.

Required:

• Other