Office Manager

Air Comfort, Inc; Garden City (ID); On-site; USD 45,000 - 65,000; Full time

Benefits offered by this job

Health, Dental, and Vision Insurance

401(k) Plan

Paid Time Off (PTO)

Footwear Reimbursement

Paid Holidays

Flexible Scheduling

Opportunities for Growth and Advancement

Flexible Scheduling

Management Operations Meetings

Growth Opportunities

Job summary

A leading event rental company in Garden City, Idaho, is looking for an Office Manager to ensure smooth operations across departments. Responsibilities include client management, coordinating logistics, and supervising staff. Ideal candidates should have proven experience in office management and exceptional customer service skills. Join us for a dynamic work environment with opportunities for growth.

Qualifications

• Proven experience in office management or event coordination.
• Excellent customer service and interpersonal skills required.
• Ability to work Monday through Friday and Saturdays as needed.
• Effective problem-solving and troubleshooting abilities.
• Strong organizational and multitasking capabilities.
• Experience with budget management and contract negotiation.
• Familiarity with event management and inventory software.

Responsibilities

• Meet clients to understand their event needs.
• Coordinate the scheduling and delivery of rental equipment.
• Supervise and train employees in multiple departments.
• Inventory & equipment management: Monitor inventory, assess damages, coordinate repairs or replacements to maintain quality standards.
• Financial administration: Develop and manage event budgets, negotiate rental contracts, process invoices, and oversee payments.
• Customer satisfaction: Ensure rentals and events meet client requirements, address issues promptly, and gather feedback to improve services.
• Marketing & sales: Promote rental services, conduct facility tours, identify opportunities to increase bookings and revenue.
• Compliance: Ensure operations adhere to company policies, safety standards, and regulations.
• Property cleanliness: Oversee cleanliness and organization of rental properties and facilities.

Skills

Leadership

Customer service

Problem-solving

Multitasking

Communication

Contract negotiation

Communication

Tools

Event management software

Inventory software

Job description

Idaho Tents & Events is a leading provider of event rental solutions, dedicated to delivering exceptional service and memorable experiences for clients across Idaho. As an Office Manager, you will play a pivotal role in ensuring the smooth operation of sales and multiple departments, directly impacting the success of our events and client satisfaction. This position offers the opportunity to work in a dynamic, fast-paced environment where attention to detail, leadership, and a passion for customer service are highly valued. Join a team that values growth, collaboration, and a commitment to excellence in the event rental industry.

Responsibilities

• Client Management: Meet with clients to understand their event needs, provide proposals, and manage expectations throughout the rental process.
• Operations & Logistics Support: Coordinate and oversee the scheduling, delivery, setup, teardown, and pickup of rental equipment and facilities.
• Staff Supervision: Supervise, train, and schedule employees in the dish and linen department, Will Call department, and other rental staff. Coordinate with event staff, catering, and vendors as needed.
• Inventory & Equipment Management: Monitor and maintain rental equipment inventory, assess damages, and coordinate repairs or replacements to ensure quality standards.
• Financial Administration: Develop and manage event budgets, negotiate rental contracts, process invoices, and oversee payment collection.
• Customer Satisfaction: Ensure all rentals and events meet client requirements, address issues promptly, and gather feedback to improve services.
• Marketing & Sales: Promote rental services, conduct facility tours, and identify opportunities to increase bookings and revenue.
• Compliance: Ensure all operations adhere to company policies, safety standards, and relevant regulations.
• Property Cleanliness: Oversee the cleanliness and organization of rental properties and facilities.

Qualifications

• Proven experience in office management, event coordination, or a related field
• Strong leadership and team supervision skills
• Excellent customer service and interpersonal abilities
• Effective problem-solving and troubleshooting skills
• Strong organizational and multitasking capabilities
• Experience with budget management and contract negotiation
• Familiarity with event management and inventory software
• Ability to work Monday through Friday and Saturdays as needed
• Strong communication skills, both written and verbal

Benefits

• Health, Dental, and Vision Insurance
• 401(k) Plan
• Paid Time Off (PTO)
• Footwear Reimbursement
• Paid Holidays
• Flexible Scheduling
• Participation in Management Operations Meetings
• Opportunities for Growth and Advancement