Office Manager

Griswold; Fort Lauderdale (FL); On-site; USD 72,000 - 112,000; Full time

Job summary

Griswold is seeking a dedicated Office Manager in Fort Lauderdale to oversee daily operations of a home care office. The role involves managing staff, ensuring compliance with regulations, and cultivating exceptional customer service. Ideal candidates will possess strong communication and leadership skills, with a passion for helping the elderly and disabled community.

Qualifications

• Energetic, professional, and organized leader.
• Experience in customer service or client-facing roles required.
• Spanish speaking preferred.

Responsibilities

• Supervise and manage staff and client coordinators.
• Ensure compliance with state regulations and company policies.
• Deliver exceptional customer service and support.

Skills

Verbal and written communication

Customer service

Problem-solving

Multitasking

Detail-oriented

Leadership

Tools

Microsoft Office Suite

Job description

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Griswold has been giving people the help they need to live in the place love since 1982. We are a non-medical home care registry that connects clients with professional caregivers who can assist with bathing, transportation, homemaking, companionship, and more! Our office in Fort Lauderdale, FL is looking for an Office Manager to join our team of passionate, energetic, and committed professionals who serve the elderly and disabled community in Broward County.

The Office Manager is responsible for the daily operations of our home care office, which are varied, fast-paced, and rewarding. A mix of social services, customer service, finance, human resource, and sales are all parts of this exciting role. The ideal candidate is an energetic, professional, kind, and well-organized leader who can wear multiple hats and has extensive experience in customer service or client-facing environments.

Manager qualifications include, but are not limited to:

• Articulate, with strong verbal and written skills;
• Pleasant phone manner;
• Reliable and consistent;
• Creative with problem-solving skills;
• Organized and detail oriented;
• Flexible and able to multitask;
• Hold a current and valid driver’s license;
• Proficient in Microsoft Office Suite.
• Spanish speaking preferred but not required
• Home Care experience a plus!!
  
  
  

Office Manager duties include but are not limited to:

• Provide exceptional customer service according to company standards;
• Maintain all systems, policies, and procedures to meet State regulations;
• Supervise and manage all staff, client coordinators, marketers, administrative personnel;
• Achieve growth goals;
• Maintain and manage local marketing efforts;
• Other tasks as deemed appropriate and necessary.
  
  
  

If you are caring, compassionate and have a true desire to help others, becoming a member of the Griswold team may be the perfect opportunity for you.

Seniority level

• Seniority level

  Mid-Senior level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Administrative

• Industries

  Hospitals and Health Care

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