Office Manager

Champion Windows & Home Exteriors; Durham (NC); On-site; USD 50,000 - 65,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Disability coverage

401(k)

Flexible spending account

Job summary

Champion Window in Durham, NC seeks an organized Office Manager to oversee daily administrative, accounting, payroll support, AR, and AP, acting as a liaison between Operations, Finance, Payroll, and Corporate. The role emphasizes accuracy, timely reporting, and a people-first, customer-obsessed culture, delivering exceptional service to internal and external customers while supporting team success.

If you excel at multitasking, process improvement, and building positive relationships, this

Qualifications

• 3+ years of office management, accounting, bookkeeping, or administrative experience.

Responsibilities

• Manage Accounts Receivable, including collections, aging reports, refunds, cancellations, and payment reconciliations.
• Process Accounts Payable invoices, vendor payments, and month-end AP activities.
• Coordinate daily cash management activities, including deposits, checks, and financing transactions.
• Review and maintain operational dashboards, reports, and reconciliations.
• Support payroll processes by verifying reports and maintaining required documentation.
• Process employee status changes, onboarding, and termination paperwork.
• Assist with monthly financial close activities, reconciliations, inventory reporting, and corporate reporting deadlines.
• Maintain vendor accounts, financing company relationships, and customer account records.
• Resolve customer and vendor inquiries while ensuring compliance with company policies and procedures.
• Foster a positive and collaborative office environment that supports employee engagement, accountability, and teamwork.
• Serve as an advocate for customers by ensuring concerns are addressed promptly, professionally, and with a solution-oriented mindset.
• Partner with operations teams to deliver an exceptional customer experience throughout every stage of the customer journey.

Skills

Accounts Receivable

Accounts Payable

Payroll processing

Excel

ERP systems

Vendor relations

Cash management

Office administration

Tools

Microsoft Office

Job description

Champion Window - Office Manager

We are seeking a detail-oriented and highly organized Office Manager to oversee daily administrative, accounting, payroll support, accounts receivable, and accounts payable functions. This role is critical to ensuring accurate financial records, timely reporting, and efficient office operations while serving as a key liaison between Operations, Finance, Payroll, and Corporate departments. Our Office Managers play a vital role in creating a people-first, customer-obsessed culture by delivering exceptional service to both internal and external customers. The ideal candidate is committed to building positive relationships, supporting team success, and ensuring every customer interaction reflects our company's dedication to excellence and accountability.

Overview

We are seeking a detail-oriented and highly organized Office Manager to oversee daily administrative, accounting, payroll support, accounts receivable, and accounts payable functions. This role is critical to ensuring accurate financial records, timely reporting, and efficient office operations while serving as a key liaison between Operations, Finance, Payroll, and Corporate departments. Our Office Managers play a vital role in creating a people-first, customer-obsessed culture by delivering exceptional service to both internal and external customers. The ideal candidate is committed to building positive relationships, supporting team success, and ensuring every customer interaction reflects our company's dedication to excellence and accountability.

Responsibilities

• Manage Accounts Receivable, including collections, aging reports, refunds, cancellations, and payment reconciliations.
• Process Accounts Payable invoices, vendor payments, and month-end AP activities.
• Coordinate daily cash management activities, including deposits, checks, and financing transactions.
• Review and maintain operational dashboards, reports, and reconciliations.
• Support payroll processes by verifying reports and maintaining required documentation.
• Process employee status changes, onboarding, and termination paperwork.
• Assist with monthly financial close activities, reconciliations, inventory reporting, and corporate reporting deadlines.
• Maintain vendor accounts, financing company relationships, and customer account records.
• Resolve customer and vendor inquiries while ensuring compliance with company policies and procedures.
• Foster a positive and collaborative office environment that supports employee engagement, accountability, and teamwork.
• Serve as an advocate for customers by ensuring concerns are addressed promptly, professionally, and with a solution-oriented mindset.
• Partner with operations teams to deliver an exceptional customer experience throughout every stage of the customer journey.

Qualifications

• 3+ years of office management, accounting, bookkeeping, or administrative experience.
• Strong understanding of Accounts Receivable, Accounts Payable, and payroll processes.
• Proficiency in Microsoft Office, particularly Excel.
• Experience with ERP/accounting systems preferred.
• Excellent organizational, analytical, and problem-solving skills.
• Strong attention to detail and ability to manage multiple deadlines.
• Effective communication and customer service skills.
• Demonstrated ability to build relationships, support team members, and deliver a high level of customer service.

What We're Looking For

The ideal candidate is self-motivated, highly organized, and thrives in a fast-paced environment. This individual effectively balances administrative responsibilities with financial and operational support while maintaining accuracy and professionalism. In addition, we are looking for someone who embraces a people-first, customer-obsessed mindset, values collaboration, takes ownership of outcomes, and is committed to creating positive experiences for customers, employees, and business partners alike.

Champion’s dedication to customer satisfaction, product innovation and quality manufacturing is the driving force behind our success and growth. Founded in 1953, Champion has since expanded into locations nationwide—all of which are supported by professional sales, installation and service teams. Working at Champion is more than just a job. It's an inspiring career that helps make families' homes safer, healthier, and more attractive and energy efficient.

We offer a competitive compensation package that includes medical/dental/vision/disability coverage, 401(k), flex spending account and more.

Champion Window is an Equal Employment Opportunity Employer