Office Coordinator

HealthSource Chiropractic, Inc.; Hartselle (AL); On-site; USD 35,000 - 45,000; Full time

Benefits offered by this job

PTO

Continuous clinical training

Company-paid CEU’s

401(k) matching

Job summary

HealthSource Chiropractic, Inc. is seeking an enthusiastic individual to join their Hartselle clinic. The role involves various customer service tasks, insurance verifications, financial reviews, and assisting with marketing efforts. Candidates should have strong communication skills and a willingness to develop relationships with clients.

If you are detail-oriented and passionate about helping others, this position offers opportunities for professional growth and training within a supportive team environment.

Qualifications

• Proficiency in Microsoft Office and Windows is required.
• Previous experience in customer service must be demonstrated.

Responsibilities

• Insurance verifications
• Create financial worksheets
• Deliver financial reviews with patients
• Assist with marketing campaigns and community outreach
• Manage patient flow to ensure efficient experience

Skills

Customer service

Microsoft Office

Communication skills

Time management

Teamwork

Education

Two-year degree or more

Job description

Benefits:

• PTO and other great benefits
• Continuous clinical and business training
• Company-paid CEU’s
• 401(k)
• 401(k) matching

We are a fast-paced, upbeat chiropractic and progressive rehab clinic helping patients get back to doing what they love through chiropractic care, progressive rehab (PT), and other wellness services.

You’ll be involved in many areas of the practice including promotional communications, helping people, customer service, and handling finances.

Who you are:

• Do you have a gift for meeting new people and getting them to like you?
• Do people look to you first for help because they know it will get done?
• Are you quick to smile and have contagious enthusiasm?
• Do you derive a great deal of pleasure and strength from developing professional relationships with clients?
• Do you have a conscientiousness for doing things right and following tasks through to completion?

What you will do:

• Insurance verifications
• Create financial worksheets
• Deliver financial reviews with patients
• Make product and supplement recommendations based on the doctor’s treatment plan
• Scan incoming insurance EOBs
• Assist with marketing campaigns, creative content, community outreach
• Weekly patient reporting
• Maintain confidentiality as it pertains to HIPAA guidelines
• Work with the rest of the team to keep the clinic clean and clutter-free
• Manage patient flow between Doctor, Rehab, and Front Desk to ensure Patient experience is efficient, fun, and effective
• Maintain patient accounts by obtaining, recording, and updating personal and financial information
• Collect patient charges, control credit extended to patients, and file, collect, and expedite third-party claims
• Maintain business office inventory
• Other Administrative tasks

What you need:

• Two-year degree or more is preferred but not required
• Previous experience in customer service must be demonstrated
• Proficiency in Microsoft Office and Windows is required