Office Coordinator

HealthSource® - America's Chiropractor; Hartselle (AL); On-site; USD 30,000 - 45,000; Full time

Benefits offered by this job

Continuous clinical and business training

Company-paid CEU's

401(k)

401(k) matching

Monthly bonuses

Job summary

HealthSource® - America's Chiropractor in Hartselle, Alabama is seeking a dynamic individual who is passionate about health and wellness. The ideal candidate will demonstrate stellar customer service and administrative skills, managing patient accounts and assisting with insurance verifications in a fast-paced chiropractic clinic.

With a focus on providing an efficient and enjoyable patient experience, the role offers opportunities for personal growth and engagement in various responsibilities, including maintaining confidentiality and supporting marketing initiatives.

Qualifications

• Previous experience in customer service must be demonstrated.
• Proficiency in Microsoft Office and Windows is required.

Responsibilities

• Insurance verifications.
• Create financial worksheets.
• Deliver financial reviews with patients.
• Make product and supplement recommendations.
• Scan incoming insurance EOBs.
• Assist with marketing campaigns.
• Weekly patient reporting.
• Maintain confidentiality as it pertains to HIPAA guidelines.
• Manage patient flow to ensure a great experience.
• Maintain patient accounts and collect charges.
• Maintain business office inventory.
• Perform other administrative tasks.

Skills

Customer service

Proficiency in Microsoft Office

Strong phone skills

Strong people skills

Education

Two-year degree or more (preferred)

Job description

Benefits

• Continuous clinical and business training
• Company-paid CEU’s
• 401(k)
• 401(k) matching

If health and wellness are important to you, and you have a passion for helping people improve their lives and health, this may be the perfect position for you!

We are a fast-paced, upbeat chiropractic and progressive rehab clinic helping patients get back to doing what they love through chiropractic care, progressive rehab (PT), and other wellness services.

If you are energetic, friendly, fun, purpose-driven, motivated, and a team player, we should talk! And because everything in our office moves quickly and there are multiple tasks to be completed, your strong phone, computer, and people skills are all vital.

You’ll be involved in many areas of the practice including promotional communications, helping people, customer service, and handling finances.

You’ll enjoy great pay, the opportunity to earn monthly bonuses, and benefits!

Who you are

• Do you have a gift for meeting new people and getting them to like you?
• Do people look to you first for help because they know it will get done?
• Are you quick to smile and have contagious enthusiasm?
• Do you derive a great deal of pleasure and strength from developing professional relationships with clients?
• Do you have a conscientiousness for doing things right and following tasks through to completion?

What you will do

• Insurance verifications
• Create financial worksheets
• Deliver financial reviews with patients
• Make product and supplement recommendations based on the doctor’s treatment plan
• Scan incoming insurance EOBs
• Assist with marketing campaigns, creative content, community outreach
• Weekly patient reporting
• Maintain confidentiality as it pertains to HIPAA guidelines
• Work with the rest of the team to keep the clinic clean and clutter-free
• Manage patient flow between Doctor, Rehab, and Front Desk to ensure Patient experience is efficient, fun, and effective
• Maintain patient accounts by obtaining, recording, and updating personal and financial information
• Collect patient charges, control credit extended to patients, and file, collect, and expedite third-party claims
• Maintain business office inventory
• Other Administrative tasks

What you need

• Two-year degree or more is preferred but not required
• Previous experience in customer service must be demonstrated
• Proficiency in Microsoft Office and Windows is required

If you feel you would be a great fit in our office please apply! We look forward to speaking with you!