Office Manager

ATI Restoration, LLC; Cleveland (OH); On-site; USD 70,000 - 90,000; Full time

Job summary

ATI Restoration, LLC is seeking an Office Manager to recruit and supervise administrative staff, oversee daily office operations, and ensure excellence in customer service and coordination with the corporate office.

The role requires 2–4 years of Office Manager experience, a preferred Bachelor's degree in a relevant field, and strong MS Office and communication skills in English. The position is based in a professional office environment with potential for growth and additional responsibilities.

Qualifications

• 2-4 years of Office Manager experience in a similar environment.
• Bachelor's degree in a relevant field preferred, but not required.

Responsibilities

• Recruit and manage the administrative personnel by overseeing all job duties or delegated tasks including but not limited to discipline and performance reviews.
• Oversee the daily operations of the office, including administrative customer service, IT communication, fleet tracking, building maintenance, and scheduling.
• Serve as a regional extension to the corporate office
• Handles escalated customer service calls
• Execute appropriate badge processes and certifications for employees, as required by the client, the company, and OSHA regulations
• Process electronic & paper timecards for Admin, Structure, Environmental, and/or Contents employees
• Assist in coordination of new hire orientation, send applicable employee forms to payroll
• Plan, budget, and execute company events
• Guide ALL employees by leading by example to follow company policies, improve communication and writing skills, and increase efficiency
• Anticipate possible issues, and troubleshoot immediately by using proper communication and policies
• Assist Management as needed
• All other duties as assigned
• Must be proficient in MS Word, Excel, PowerPoint, Google mail, and PC. Competent Math skills are required for this position.
• Fluent English, both oral and written.
• This job operates in a professional office environment. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Skills

Office Manager experience

Customer service

Administrative supervision

Education

Bachelor's degree in a relevant field

Tools

MS Word

Excel

PowerPoint

Google Mail

Job description

Job Summary

TOP pay and benefits provided

Responsibilities

• Recruit and manage the administrative personnel by overseeing all job duties or delegated tasks including but not limited to discipline and performance reviews


• Oversee the daily operations of the office, including administrative customer service, IT communication, fleet tracking, building maintenance, and scheduling


• Serve as a regional extension to the corporate office


• Handles escalated customer service calls


• Execute appropriate badge processes and certifications for employees, as required by the client, the company, and OSHA regulations


• Process electronic & paper timecards for Admin, Structure, Environmental, and/or Contents employees


• Assist in coordination of new hire orientation, send applicable employee forms to payroll


• Plan, budget, and execute company events


• Guide ALL employees by leading by example to follow company policies, improve communication and writing skills, and increase efficiency


• Anticipate possible issues, and troubleshoot immediately by using proper communication and policies


• Assist Management as needed


• All other duties as assigned

Technical Skills: Must be proficient in MS Word, Excel, PowerPoint, Google mail, and PC. Competent Math skills are required for this position.

Communication Skills -- Fluent English, both oral and written.

Work Environment: This job operates in a professional office environment. This role routinely uses standard office equipment such as computers, phones, faxes and filing cabinets. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Physical Demands: While performing the duties of this job, the employee is regularly required to talk and hear. The employee frequently is required to sit; use hand to finger, handle or fell; and reach with hands and arms.

Required Education and Experience

• Bachelor's degree in a relevant field preferred, but not required.


• 2-4 years of Office Manager experience in a similar environment.

Certifications Needed: None required for this position.

Additional Eligibility Qualifications: Construction industry experience a plus.

Compensation Range

$70,000- $90,000