Office Manager

Upstate; City of Syracuse (NY); On-site; USD 52,000 - 75,000; Full time

Job summary

Upstate Office Manager position within an ambulatory clinic oversees staff performance, payroll, orientation and training, and day-to-day operations. Responsible for workflow, equipment, procurement of clerical supplies, and ensuring smooth referrals, registration, charging, and coding queues.

The role includes month-end reporting, policy development, committee participation, and ongoing staff education while maintaining confidentiality and open communication with the medical director and care

Qualifications

• Bachelor's degree with 3+ years related experience or Associate's with 5+ years.
• Strong written and verbal communication, organizational and computer skills.
• Prior supervisory experience required.

Responsibilities

• Supervise subordinate staff in the ambulatory clinic and manage performance evaluations.
• Hire, coach, counsel and take disciplinary action as needed.
• Oversee payroll and orientation/training of employees.
• Coordinate day-to-day operations, workflow, and staff coverage.
• Oversee referrals, registration, charging, and coding work queues.
• Assist with month-end reporting and policy development.
• Participate in hospital committees and maintain confidentiality.
• Facilitate open communication with staff, medical director, health care team, patients and family.

Skills

Supervisory experience

Excellent communication

Organizational skills

Computer skills

Education

Bachelor's degree

Associate's degree

Bachelor's in Business or related field

Job description

Job Summary:

The Office Manager is responsible for supervision of subordinate staff of the assigned ambulatory clinic, which includes completing performance programs and evaluations; hiring, coaching, counseling and disciplinary action as needed; payroll; orientation and ongoing training of employees. Coordination of day-to-day operations, reorganizing work flow for the department as needed, covering for activities when staff are absent, maintaining equipment, oversight of purchasing of clerical supplies. Oversight of referrals, registration, charging, and coding work queues. Perform follow-up with staff as needed to keep current. Assisting with month end reporting. Assisting with the development of policies and procedures. Participating in hospital committees. Ongoing education and training to keep current. Maintains confidentiality of patient, employee and institutional information. Facilitates open lines of communication with staff, medical director, health care team, patients and family.

Minimum Qualifications:

Bachelor's degree and 3 years of related experience or Associate's degree and 5 years of related experience required. Excellent written/oral communication, organizational and computer skills required. Prior supervisory experience required.

Preferred Qualifications:

Experience in a medical practice setting. Bachelors in Business or related field preferred.

Work Days:

M-F Days

Message to Applicants:

Recruitment Office: Human Resources