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Upstate Medical University is seeking an Office Manager to supervise staff in an ambulatory clinic, handling performance evaluations, payroll, training, and disciplinary actions. The role coordinates day-to-day operations, staff coverage, equipment upkeep and clerical supplies purchasing, while overseeing referrals, registrations, charging and coding work queues.
The position requires strong communication skills, confidentiality, and the ability to engage with medical staff, patients and
The Office Manager is responsible for supervision of subordinate staff of the assigned ambulatory clinic, which includes completing performance programs and evaluations; hiring, coaching, counseling and disciplinary action as needed; payroll; orientation and ongoing training of employees. Coordination of day-to-day operations, reorganizing work flow for the department as needed, covering for activities when staff are absent, maintaining equipment, oversight of purchasing of clerical supplies. Oversight of referrals, registration, charging, and coding work queues. Perform follow-up with staff as needed to keep current. Assisting with month end reporting. Assisting with the development of policies and procedures. Participating in hospital committees. Ongoing education and training to keep current. Maintains confidentiality of patient, employee and institutional information. Facilitates open lines of communication with staff, medical director, health care team, patients and family.
The Office Manager is responsible for supervision of subordinate staff of the assigned ambulatory clinic, which includes completing performance programs and evaluations; hiring, coaching, counseling and disciplinary action as needed; payroll; orientation and ongoing training of employees. Coordination of day-to-day operations, reorganizing work flow for the department as needed, covering for activities when staff are absent, maintaining equipment, oversight of purchasing of clerical supplies. Oversight of referrals, registration, charging, and coding work queues. Perform follow-up with staff as needed to keep current. Assisting with month end reporting. Assisting with the development of policies and procedures. Participating in hospital committees. Ongoing education and training to keep current. Maintains confidentiality of patient, employee and institutional information. Facilitates open lines of communication with staff, medical director, health care team, patients and family.
Bachelor's degree and 3 years of related experience or Associate's degree and 5 years of related experience required. Excellent written/oral communication, organizational and computer skills required. Prior supervisory experience required.
Experience in a medical practice setting. Bachelors in Business or related field preferred.
M-F Days
Position is responsible for overseeing clerical operations for Cancer Center satellites including Verona, Oswego, and Community. Position will have an office centrally located. Travel to satellite offices is expected and will vary based on operational need.
Salary ranges from 65,000 - 79,000 based on years of experience
Recruitment Office: Human Resources