Office Manager

SUNY Upstate Medical University; City of Syracuse (NY); On-site; USD 65,000 - 79,000; Full time

Job summary

SUNY Upstate Medical University is seeking an Office Manager for an ambulatory clinic. You will supervise clerical staff, manage payroll, oversee training, and coordinate day-to-day operations to ensure efficient workflow and patient service.

The role requires strong communication, organization, and computer skills; travel to Cancer Center satellite offices is expected. Salary ranges $65,000–$79,000, with a focus on confidentiality and collaboration with medical directors and health care teams.

Qualifications

• Bachelor's degree and 3 years of related experience or Associate's degree and 5 years of related experience required.
• Excellent written/oral communication, organizational and computer skills required.
• Prior supervisory experience required.

Responsibilities

• Supervise subordinate staff of the assigned ambulatory clinic.
• Oversee payroll, onboarding, coaching, and disciplinary actions as needed.
• Coordinate day-to-day operations and staffing coverage; manage equipment and clerical supplies.

Skills

Supervisory experience

Communication skills

Organizational skills

Computer skills

Education

Bachelor's degree

Associate's degree

Tools

Payroll software

Job description

Job Summary:

The Office Manager is responsible for supervision of subordinate staff of the assigned ambulatory clinic, which includes completing performance programs and evaluations; hiring, coaching, counseling and disciplinary action as needed; payroll; orientation and ongoing training of employees. Coordination of day-to-day operations, reorganizing work flow for the department as needed, covering for activities when staff are absent, maintaining equipment, oversight of purchasing of clerical supplies. Oversight of referrals, registration, charging, and coding work queues. Perform follow-up with staff as needed to keep current. Assisting with month end reporting. Assisting with the development of policies and procedures. Participating in hospital committees. Ongoing education and training to keep current. Maintains confidentiality of patient, employee and institutional information. Facilitates open lines of communication with staff, medical director, health care team, patients and family.

Minimum Qualifications:

Bachelor's degree and 3 years of related experience or Associate's degree and 5 years of related experience required. Excellent written/oral communication, organizational and computer skills required. Prior supervisory experience required.

Preferred Qualifications:

Experience in a medical practice setting. Bachelors in Business or related field preferred.

Work Days:

M-F Days

Message to Applicants:

Position is responsible for overseeing clerical operations for Cancer Center satellites including Verona, Oswego, and Community. Position will have an office centrally located. Travel to satellite offices is expected and will vary based on operational need.

Salary ranges from 65,000 - 79,000 based on years of experience

RecruitmentOffice: Human Resources