Office Manager

Specialty Dental Brands; Chesterfield (MO); On-site; USD 45,000 - 65,000; Full time

Benefits offered by this job

Medical benefits

Dental benefits

Vision benefits

401(k)

Paid holidays

Paid time off

Job summary

St. Louis Pediatric Dentistry is seeking an experienced Office Manager to lead daily operations and support the clinical team in delivering exceptional patient care. You will drive scheduling efficiency, staff performance, and a positive family experience across the practice.

The role requires strong leadership, organizational skills, and a commitment to HIPAA and quality standards, with a focus on continuous improvement and team development.

Qualifications

• Leadership or supervisory experience required.
• Experience in a dental/healthcare office management role preferred.
• Experience in a pediatric dental environment is a plus.
• Strong communication and interpersonal skills.
• Excellent organizational and time-management abilities.
• Ability to coach, motivate, and hold team members accountable.
• Comfortable managing multiple priorities in a fast-paced environment.

Responsibilities

• Oversee the day-to-day operations of the dental office.
• Lead, coach, and support front office and clinical team members.
• Help establish clear expectations and promote accountability across the team.
• Monitor scheduling, patient flow, and overall office efficiency.
• Support the practice in meeting operational, financial, and patient experience goals.
• Assist with staff scheduling, timekeeping, attendance, and coverage needs.
• Monitor office performance and identify opportunities for process improvement.
• Support patient and family concerns with professionalism, empathy, and appropriate follow-through.
• Help ensure accurate patient records, documentation, and administrative processes.
• Support insurance, billing, collections, and financial processes as needed.
• Monitor office supplies, inventory, and equipment needs.
• Partner with the clinical team to maintain efficient patient flow and a positive patient experience.
• Ensure the practice follows company policies, HIPAA, OSHA, infection control, and other applicable regulations.
• Assist with onboarding, training, and development of new team members.
• Communicate effectively with doctors, team members, leadership, and other partners.
• Participate in meetings and practice initiatives designed to improve team performance and patient care.
• Perform other duties and responsibilities as assigned.

Skills

Leadership

Staff coaching

Customer service

Communication

Time management

Problem-solving

Multitasking

HIPAA compliance

Tools

Practice management software

Job description

St. Louis Pediatric Dentistry is seeking a motivated, organized, and people-focused Office Manager to lead the day-to-day operations of our pediatric dental practice. Our team is committed to creating a fun, positive, and engaging experience for children and families while providing exceptional dental care. The ideal candidate is a confident leader who can support the team, maintain efficient office operations, and help create an outstanding experience for every patient and family.

As an Office Manager, you will oversee the daily administrative and operational functions of the practice while supporting the clinical team and creating a positive environment for patients and employees. You will work closely with the doctors and team to ensure the office operates efficiently, delivers exceptional customer service, and meets organizational goals.

Your responsibilities will include:

• Oversee the day-to-day operations of the dental office
• Lead, coach, and support front office and clinical team members
• Help establish clear expectations and promote accountability across the team
• Monitor scheduling, patient flow, and overall office efficiency
• Support the practice in meeting operational, financial, and patient experience goals
• Assist with staff scheduling, timekeeping, attendance, and coverage needs
• Monitor office performance and identify opportunities for process improvement
• Support patient and family concerns with professionalism, empathy, and appropriate follow-through
• Help ensure accurate patient records, documentation, and administrative processes
• Support insurance, billing, collections, and financial processes as needed
• Monitor office supplies, inventory, and equipment needs
• Partner with the clinical team to maintain efficient patient flow and a positive patient experience
• Ensure the practice follows company policies, HIPAA, OSHA, infection control, and other applicable regulations
• Assist with onboarding, training, and development of new team members
• Communicate effectively with doctors, team members, leadership, and other partners
• Participate in meetings and practice initiatives designed to improve team performance and patient care
• Perform other duties and responsibilities as assigned

Preferred Qualifications:

• Previous experience in a dental or healthcare office management role preferred
• Previous leadership or supervisory experience required
• Experience in a pediatric dental environment is a plus
• Strong understanding of dental office operations, scheduling, and patient service
• Experience with practice management software preferred
• Strong communication and interpersonal skills
• Excellent organizational and time-management abilities
• Strong problem-solving and decision-making skills
• Ability to coach, motivate, and hold team members accountable
• Comfortable managing multiple priorities in a fast-paced environment
• Professional, dependable, and solutions-oriented approach

What Makes You Successful:

You are a confident and approachable leader who understands that a successful practice starts with a strong team and a positive patient experience. You lead by example, communicate expectations clearly, and create an environment where team members feel supported and accountable. You are organized and proactive, able to balance the needs of patients, employees, doctors, and daily operations while maintaining professionalism and attention to detail. You are comfortable addressing challenges, identifying opportunities for improvement, and helping the team continuously grow and succeed.

Why Join Us?

• Join an established pediatric dental practice serving children and teens throughout the St. Louis area
• Be part of a team committed to creating fun, positive, and engaging dental experiences for children and families
• Work alongside experienced pediatric dental professionals who prioritize compassionate, high-quality care
• Help lead a team that makes a meaningful difference in the lives of children and their families
• Work in a modern, kid-friendly environment designed to make dental visits comfortable and enjoyable
• Be part of a collaborative team focused on continued growth and improvement
• Opportunities for professional growth and development
• Medical, Dental, Vision, and 401(k)
• Paid holidays
• Paid time off

If you're an experienced leader who is passionate about people, pediatric dentistry, and creating an exceptional patient experience, we invite you to apply and join the team at St. Louis Pediatric Dentistry.

Note: Selecting “no” will not eliminate you from consideration for this role.

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