Office Manager

Farmers Insurance Mile High District; Brighton (CO); On-site; USD 55,000 - 75,000; Full time

Benefits offered by this job

Career Growth

Training & Licensing Support

Competitive Pay

Paid time off

Job summary

A leading insurance company in Brighton, Colorado, is seeking an experienced Office Manager to oversee daily operations in a dynamic team environment. The successful candidate will have a minimum of 3 years in the insurance sector and will be responsible for team supervision, ensuring compliance, and fostering a positive work atmosphere. Benefits include career growth, training support, and competitive pay along with bonus opportunities.

Qualifications

• Minimum of 3 years of experience in the Insurance Industry required.
• Willingness to obtain Property & Casualty License.
• Proven experience managing teams effectively.
• Strong verbal and written communication skills.

Responsibilities

• Oversee day-to-day operations ensuring smooth workflow.
• Supervise and support administrative and customer service staff.
• Manage office inventory and equipment maintenance.
• Act as a point of contact for customers and address inquiries.
• Ensure compliance with internal policies and regulations.
• Assist the team with insurance policies and customer-facing processes.

Skills

Team leadership

Customer service

Multitasking

Sales support

Bilingual (Spanish/English)

Tools

Microsoft Office Suite

CRM platforms

Insurance-specific software

Job description

Overview

We are looking for an experienced Office Manager to join our growing team at Farmers Insurance. As the Office Manager, you will play a key role in overseeing the daily operations of our agencies, ensuring efficiency and compliance, and fostering a positive work environment. This position requires a proven leader within the insurance industry with a passion for customer service.

Base pay range

$55,000.00/yr - $75,000.00/yr

Farmers Insurance Mile High District provided pay range. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.

Responsibilities

• Oversee day-to-day operations, ensuring a smooth and efficient workflow. Organize and prioritize tasks to maximize office productivity and meet business objectives.
• Supervise and support a team of administrative and customer service staff, providing coaching, guidance, and performance management.
• Manage office inventory, supplies, and ensure proper maintenance of office equipment. Coordinate the flow of communications within the office and with external vendors.
• Act as a point of contact for customers, ensuring that their inquiries and concerns are addressed promptly and professionally.
• Ensure the office is operating in compliance with all internal policies and external regulations. Maintain up-to-date knowledge of industry standards and company guidelines.
• Use your knowledge of insurance policies, billing, and underwriting to assist the team and ensure all customer-facing processes are handled efficiently.
• Contribute to office sales by assisting with policy sales, identifying potential customer needs, and effectively communicating the benefits of Farmers Insurance products.
• Support the sales team in driving revenue growth through proactive customer engagement and identifying cross-selling and upselling opportunities.

Requirements

• Minimum of 3 years of experience in the Insurance Industry required
• Willingness to obtain Property & Casualty License (study materials provided by Farmers at no cost).
• Proven experience managing teams, with the ability to motivate, train, and develop staff.
• Exceptional organizational and multitasking skills, with the ability to handle competing priorities effectively.
• Strong verbal and written communication skills, with an emphasis on professionalism and customer service.
• Proficient in Microsoft Office Suite, ability to learn CRM platforms, and familiar with insurance-specific software.
• Bilingual (Spanish/English) highly encouraged to apply.
• Experience in sales, with the ability to support and contribute to policy sales, upsell, and cross-sell insurance products effectively.
• Ability to identify customer needs and align solutions with Farmers Insurance products to drive revenue growth.

Benefits

• Career Growth: Opportunities for advancement within the agency
• Training & Licensing Support: We support your continued education and licensing requirements
• Competitive Pay: Bonus opportunities available
• Paid time off: Holidays, PTO

Seniority level

• Associate

Employment type

• Full-time

Job function

• Management

Industries

• IT Services and IT Consulting

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