Office Manager

Caliber Collision; Baton Rouge (LA); On-site; USD 40,000 - 60,000; Full time

Benefits offered by this job

Medical, dental, vision from day one

Weekly pay & overtime

Paid vacation & holidays

Career growth opportunities

Hands-on experience

Job summary

Caliber Collision is hiring an Office Manager for the Baton Rouge Southeast Service Center. The role covers payroll and HR administration, accounts payable/receivable, and cash handling while supporting front office staff to ensure an outstanding customer experience.

Strong communication and multitasking are essential in this fast-paced shop environment. The successful candidate will uphold Caliber’s SOPs, participate in ongoing training, and contribute to a positive, compliant workplace.

Qualifications

• 3+ years of experience in a customer facing environment.
• 2+ years of experience with Accounts Payable, Accounts Receivable and Payroll (Preferred).
• Must have a valid driver’s license and be eligible for company insurance.

Responsibilities

• Provide front office support and tools to teammates; assist with payroll and HR-related administration and recordkeeping.
• Maintain Accounts Receivable and Accounts Payable; manage cash handling procedures.
• Deliver world class customer experience by ensuring consistent SOP application and ongoing training.

Job description

Service Center Baton Rouge - Southeast

JOB SUMMARY

Caliber Collision has an immediate job opening for an Office Manager to perform all-purpose duties, which may include, but not limited to assisting with providing the front office teammates with the necessary tools, training and information to effectively perform their job, providing accurate and timely payroll and HR-related administration and recordkeeping for all center associates, maintain Accounts Receivables, Accounts Payable accounts and Cash Handling procedures to company standards, and provide a world class customer experience to all customers by ensuring center’s consistent application of all Caliber Standard Operating Procedure’s through ongoing training and monitoring.

BENEFITS OF JOINING THE CALIBER FAMILY

• Benefits from day one: Immediately eligible for medical, dental and vision
• Industry Comparable Pay – Paid weekly and eligible for overtime
• Paid Vacation & Holidays – Can begin accruing day 1
• Career growth opportunities – we promote from within!
• A career for life: You’ll gain hands‑on experience within a production shop

REQUIREMENTS

• 3+ years of experience within a customer facing environment
• 2+ years of experience with Accounts Payable, Accounts Receivable and Payroll (Preferred)
• Must have a valid driver’s license and be eligible for coverage under our company insurance policy

ABILITES/SKILLS/KNOWLEDGE

• Effective verbal and written communication skills
• Ability to navigate multiple software systems, i.e., Microsoft Office Suite
• Work through competing priorities and adapt easily to a fast‑paced environment
• Ability to provide personable, friendly customer service to internal and external customers

Caliber is an Equal Opportunity Employer

Caliber uses E‑Verify to confirm the identity and employment eligibility of all new hires.

Must be eligible to work in the U.S. with no restrictions.

About Caliber

Founded in 1997, the Caliber portfolio of brands has grown to more than 1,600 centers nationwide and features a full range of complementary automotive services, including Caliber Collision, one of the nation's largest auto collision repair providers across more than 40 states and Caliber Auto Glass for glass repair and replacement. Caliber was recognized as the only company of its kind to make the Forbes list of "America's Best Large Employers," an honor awarded to companies with high employee satisfaction. Caliber was also the only auto service provider to receive an Inc. 2021 Best in Business gold medal in the Extra‑Large Company (500+ employees) category, recognizing Caliber for going above and beyond to make a positive impact. With the purpose of Restoring the Rhythm of Your Life®, Caliber's more than 25,000 teammates are committed to getting customers back on the road safely—and back to the rhythm of their lives—every day. Dedicated to providing an outstanding customer experience, Caliber continues to rank among the highest customer satisfaction scores in the industry. Caliber is an equal opportunity employer that is committed to inclusion and diversity. Learn more about Caliber at caliber.com. At Caliber, our purpose is Restoring the Rhythm of Your Life®. It drives us. It's the promise we make to our guests AND our teammates. These five core values help us deliver on that promise everyday. Caliber provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including (but not limited to) recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training Caliber provides reasonable accommodations to qualified individuals with disabilities and disabled veterans in the application process. If you need assistance or an accommodation due to a disability, you may contact [e-mail].