Office Manager

United Way Worldwide; Allentown (Lehigh County); On-site; USD 34,000 - 41,000; Full time

Benefits offered by this job

Subsidized medical, vision and dental

Fully paid life and LTD insurance

401k with employer contributions

Generous paid leave policy

Job summary

United Way of the Greater Lehigh Valley is seeking an Office Manager to run all office operations at the UWGLV Allentown office, ensuring a clean, welcoming and functional space for staff and guests. You will provide ad hoc administrative support across the organization and help with events and operations.

Ideal candidates have 5+ years in administrative or facilities management, strong Microsoft Office skills, and a commitment to the mission of United Way.

Qualifications

• Five plus years of professional experience in administrative or executive support, facilities or office management, project management, or customer service.
• Education may substitute experience.

Responsibilities

• Execute on office operations: maintain supplies, manage mail, schedule spaces, arrange services, and budget.
• Provide ad hoc administrative support for executives and departments.
• Manage physical office space, furniture, badges, and parking.
• Direct office hospitality and vendor food service with spend limits.
• Participate in org-wide office operations and front-line reception duties.

Skills

General office equipment

Facilities management

Business English correspondence

Microsoft Office

Fast paced environment

United Way mission alignment

Job description

Department: Executive Office

Supervisor: AVP, People & Culture

Status: Hourly, Nonexempt, Full-time (37.5 hours per week)

Rate Range: $25 - $30 / Hour

Location: UWGLV Office

Position Description Office Manager

Manage all office operations; ensure our physical space is clean, welcoming and functional, all staff have the physical resources they need to conduct their work and we are providing excellent hospitality to guests. Provide ad hoc administrative support as needed across the organization.

Accountabilities

1. Execute on office operations (25% of time): maintain supplies inventory, distribute mail & packages, manage meeting spaces, schedule zoom, triage web submission forms, arrange for office services, manage office operations budget.
2. Provide ad hoc administrative support for executives and departments (30% of time): act as a floating admin, provide light executive support to leads without a dedicated assistant and light administrative support for departments without an admin.
3. Manage physical office space (20% of time): Ensure our physical space is clean, welcoming and functional. Manage facilities requests, office furniture, cube assignments, building badges, parking use.
4. Direct office hospitality (5% of time): Ensure visitors to the office and attendees at our events experience excellence in hospitality, feel cared for, welcomed and valued. Organize food service with standardized vendors, SOP's and spend limits.
5. Org-wide Office Operations (10% of time): participate as a member in the admin pool, answering the main phone line on rotation, fielding 211 call requests and assisting at events.

Work Experience and/or Education Required

Five plus years' professional experience in a range of the following: administrative or executive support, facilities or office management, project management, or customer service. Education is considered in lieu of experience.

Skills Preferred

• Proficient user of general office equipment,
• Familiar with facilities management,
• Knowledge of business English correspondence, correct punctuation, and grammatical usage,
• Proficient in the latest Microsoft Office Environment (Word, Excel, PowerPoint, Outlook),
• Ability to work in a fast paced, results driven environment
• Understanding of and commitment to the mission, vision, and goals of United Way.

Reasonable accommodations may be made to enable individuals to perform the essential functions. United Way of the Greater Lehigh Valley is an equal opportunity employer.

Benefits Package

• subsidized medical, vision and dental insurance
• fully paid life and ltd insurance
• a 401k retirement plan with employer contributions
• a generous paid leave policy

Work Location

This position is based in person at the UWGLV office in Allentown, PA for at least 60% of the work schedule.