Office & HR Lead — Senior Care Operations

Silverado; Costa Mesa (CA); On-site; USD 65,000 - 79,000; Full time

Benefits offered by this job

401(k) matching

Health, Dental and Vision Insurance

Flexible Spending Account (FSA)

Paid time off

Tuition reimbursement and professional

Development assistance

Referral program

Pet Insurance

Auto and Home Insurance

Discount Programs

Job summary

Silverado Newport Mesa is seeking an Office Services Manager to oversee office operations and human resources functions, ensuring compliance and efficiency for associates and residents.

Join a nationally recognized team with opportunities for growth in a mission-driven senior care environment. The role requires strong leadership, organizational skills, and a commitment to compassionate care for individuals with dementia.

Qualifications

• Associate or bachelor’s degree in Human Resources or related field preferred, or equivalent experience.
• 3+ years of business office management experience preferred.
• 2+ years of HR experience with knowledge of employment and payroll laws.
• 1+ year of supervisory experience, including coaching and team development.
• Strong attention to detail and organizational skills.
• Proficiency in Microsoft Office Suite.

Responsibilities

• Maintain all team member personnel information and manage HR recordkeeping and processes on-site.
• Oversee the associate lifecycle, including pre-hire, onboarding, and offboarding.
• Champion new team member onboarding and orientation, ensuring a welcoming experience.
• Coordinate IT account setup and assist associates with technology needs.
• Ensure accurate and timely payroll submission and compliance with regulations.
• Collaborate with Talent Acquisition to support hiring and recruitment processes.
• Assist in Risk Management with workers’ compensation reporting and follow-up.
• Support HR with leave of absence and accommodation processes.
• Supervise and manage receptionist scheduling and performance.
• Partner with the Administrator and leadership team to promote engagement and morale.
• Order office supplies and maintain spend-down sheets for department budgets.
• Reconcile and submit community expenses, including p-card charges and petty cash.
• Maintain and update community licenses and certificates per regulatory requirements.
• Assist with care of community pets and demonstrate passion for working with individuals with dementia.
• Exhibit empathetic communication with residents, families, and associates.
• Perform other duties as assigned.

Skills

Attention to detail

Organizational skills

Effective communicator

Physical ability

Education

Associate or Bachelor’s degree in Human Resources or related field

Tools

Microsoft Office Suite

Job description

Silverado Newport Mesa is seeking an Office Services Manager to oversee office operations and human resources functions, ensuring compliance and efficiency for associates and residents.

Join a nationally recognized team with opportunities for growth in a mission-driven senior care environment. The role requires strong leadership, organizational skills, and a commitment to compassionate care for individuals with dementia.