Office / Facilities Coordinator

Macro Group; Charlotte (NC); On-site; USD 50,000 - 70,000; Full time

Job summary

Macro Group is seeking a dedicated Facilities Coordinator for its Charlotte, NC office. The role focuses on coordinating facilities, office administration, and vendor relationships to support employee experience and operational excellence.

Responsibilities include managing daily office operations, housekeeping and services, on-site contact for facilities matters, and collaboration with the global team to align with client workplace standards. Permanent role with on-site work.

Job description

Vacancy Name

Vacancy No

Vacancy No VN767

Employment Type

Employment Type Permanent

Location

Working Location Category

Working Location Category Placed

About Us

Macro is a recognised global specialist in facilities management, providing cutting-edge services to some of the most prominent brands offering workplace design, helpdesk services, interim property management, and providing solutions to making buildings healthier, smarter and sustainable by using advanced technological solutions. We are driven by a commitment to excellence in everything we do. Our values—Drive for Better, Delight Customers, Do What’s Right, and Develop People—shape our culture and guide our decision-making. Our strategic priorities focus on Everyday Excellence, Outstanding Experience, and Everlasting Impact.

Join our team to contribute to an organisation that prioritises innovation and technology. Experience the perfect blend of opportunity and community, where you will benefit from a supportive and people-focused culture.

About the Role

Theroleencompassesfacilitiescoordination,officeadministration,vendorandeventcoordination,withastrongemphasisonemployeeexperienceandoperationalexcellence.

Main Responsibilities will include:

• OverseedailyoperationsoftheCharlotteoffice,ensuringasafe,compliant,andwell-functioningworkplace..
• Managehousekeeping,catering,andotheressentialofficeservices,ensuringappropriatestaffinglevelsandservicequality.
• Coordinateplannedandreactivemaintenanceactivitiestominimisedisruptiontobusinessoperations.
• Actastheprimaryon-sitepointofcontactforallfacilities,workplace,andoffice-relatedmatters.
• Managerelationshipswithlocalserviceprovidersandcontractors,ensuringservicesaredeliveredtoagreedstandards.
• Overseethefullvendorlifecycle,includingsourcing,onboarding,performancemonitoring,invoicing,andperiodicservicereviews.
• Controloffice-relatedoperationalcostsandsupportbudgettrackingasrequired.
• Managelogisticsformeetings,visitors,andinternalorexternalevents..
• Collaboratecloselywithglobalteamstoensurealignmentwithclientworkplacestandardsandpolicies.

About You

• Demonstratedabilitytocoordinatesuppliersandserviceproviders,includingperformanceandcostoversight.
• Strongorganisationalskillswiththeabilitytomanagemultipleprioritieseffectively.
• Excellentcommunicationandinterpersonalskills,withconfidenceinengagingstakeholdersatalllevels.
• Aproactive,solutions-focusedmindsetwithstrongproblem-solvingcapabilities.
• Apeople-centric,empatheticapproachwithastrongfocusonemployeeexperience.

Diversity Statement

We want to create a workplace where everyone feels safe to bring their whole selves to work. We recognise that every individual has different needs. This is Me is Macro’s EDI campaign, a commitment to understanding and supporting those needs, both professionally and personally.

Our aim is to help identify and acknowledge individual needs that may impact work-life experience. It’s about being proactive, learning from one another, and creating a supportive space that encourages growth and productivity.

Should you need to discuss any reasonable adjustments or require guidance about our recruitment process, please contact [e-mail] to speak to a member of our team.