Office Experience & Engagement Coordinator

Cognition; Washington (Washington County); On-site; USD 42,000 - 62,000; Full time

Job summary

Cognition is hiring a Workplace & Engagement Coordinator to support our Washington DC office and help create a warm, welcoming, and well-run workplace experience.

This is a hands-on, people-facing role that blends logistics and hospitality with multiple hats as our team grows. You’ll be the face of the office, coordinate with building security, support recruiting, and manage mail and deliveries while helping plan events to keep morale high.

Qualifications

• Professional, friendly presence with strong communication skills.
• Comfortable in a highly visible, customer-facing role.
• Organized and detail-oriented, with strong follow-through.
• Able to balance structure with flexibility in a fast-moving environment.
• Comfortable lifting up to 35 lbs and being on your feet throughout the day.
• Experience in front desk, office coordination, hospitality, or rapid-growth companies is a plus.
• Creativity and interest in employee events is also a plus.

Responsibilities

• Be the face of the office.
• Coordinate with building security to ensure a smooth arrival experience.
• Support recruiting by welcoming candidates and helping interviews run on time.
• Manage incoming and outgoing mail, packages, and deliveries.
• Coordinate and communicate ordering of employee meals as needed.
• Assist office services teams as needed.
• Help troubleshoot day-to-day issues and elevate when appropriate.
• Partner with the Employee Experience team on onboarding and daily needs.
• Stock and distribute office supplies and swag.
• Coordinate client meetings and team offsites for employees across the team.
• Assist in planning office events to keep morale high.

Skills

Communication skills

Customer-facing

Organization

Flexibility

Physical stamina

Hospitality

Job description

Cognition is hiring a Workplace & Engagement Coordinator to support our Washington DC office and help create a warm, welcoming, and well-run workplace experience.

This is a hands-on, people-facing role that blends logistics and hospitality with multiple hats as our team grows. You’ll be the face of the office, coordinate with building security, support recruiting, and manage mail and deliveries while helping plan events to keep morale high.