Office Coordinator - Montrose location

Heirlooms for Hospice; Montrose (CO); On-site; USD 37,000 - 42,000; Full time

Benefits offered by this job

Medical Insurance

Dental Insurance

Vision Insurance

PTO

403b Match

EAP & Disability

Job summary

HopeWest in Montrose, CO is seeking an Office Coordinator who will be the first point of contact for patients, families, visitors, and partners. The role supports clinical operations with administrative and medical records duties, ensuring smooth day-to-day office activity.

You will coordinate communication, maintain documentation, assist the interdisciplinary team, and help ensure timely patient care processes while upholding confidentiality and HIPAA requirements.

Qualifications

• Education: High school diploma or equivalent required.
• Experience: Minimum of one (1) year of administrative or operational support experience, preferably in healthcare.
• Licenses and Certifications: Valid Colorado driver’s license, reliable transportation, and adequate auto insurance maintained throughout employment.

Responsibilities

• The Office Coordinator serves as the first point of contact for patients, families, visitors, referral sources, and community partners within the Montrose office.
• This position provides exceptional customer service while supporting clinical operations through administrative and medical record functions.
• The Office Coordinator ensures efficient office operations by coordinating communication, maintaining documentation, supporting the interdisciplinary team, and facilitating timely patient care processes.

Skills

Customer service

Communication

MS Office

EMR systems

Organizational skills

Attention to detail

Education

High school diploma

Tools

EMR software

Microsoft Office

Job description

If you are unable to complete this application due to a disability, contact this employer to ask for an accommodation or an alternative application process.

Regular Full-Time Full-time Montrose, CO, US

Salary Range: $18.07 To $20.00 Hourly

JOB SUMMARY:
The Office Coordinator serves as the first point of contact for patients, families, visitors, referral sources, and community partners within the Montrose office. This position provides exceptional customer service while supporting clinical operations through administrative and medical record functions. The Office Coordinator ensures efficient office operations by coordinating communication, maintaining documentation, supporting the interdisciplinary team, and facilitating timely patient care processes.

MINIMUM QUALIFICATIONS:

• Education: High school diploma or equivalent required
• Experience: Minimum of one (1) year of administrative or operational support experience, preferably in healthcare
• Licenses and Certifications: Valid Colorado driver’s license, reliable transportation, and adequate auto insurance maintained throughout employment.

KNOWLEDGE, SKILLS AND ABILITIES:

• Knowledge of general office administration, customer service practices, and healthcare office operations, including confidentiality and HIPAA requirements.
• Strong verbal, written, and interpersonal communication skills with the ability to provide professional and compassionate service to patients, families, visitors, and staff.
• Proficiency in Microsoft Office, electronic medical record (EMR) systems, and other office technology, with the ability to learn new software applications.
• Strong organizational, time management, and multitasking skills with the ability to prioritize competing responsibilities in a fast-paced environment.
• Demonstrated attention to detail and accuracy in documentation, data entry, and administrative processes.
• Ability to exercise sound judgment, maintain confidentiality, solve routine problems, and work independently while recognizing when to elevate concerns.
• Ability to build collaborative working relationships, adapt to changing priorities, and consistently demonstrate professionalism, reliability, and HopeWest's mission and values.
• Medical, Dental, and Vision insurance effective the first of the month following start date
• Colorado Family and Medical Leave Insurance (FAMLI) program
• Immediate accrual of PTO and medical leave
• Employer paid life insurance
• EAP & Disability
• Colorado Family and Medical Leave Insurance (FAMLI) program
• 403b Retirement plan with up to 3% employer match
• 15% discount at Spoons Bistro & Bakery, and Heirlooms locations

At HopeWest, we hold strong core values that are followed internally with staff as well as in the daily care of our patients & their loved ones. Employees of HopeWest are ambassadors that help continue our strong reputation in the communities we serve. If you want to feel honor and pride in the work that you do, while supporting a meaningful mission, come join our HopeWest Team!

Together, through creativity, volunteerism, and philanthropy we change the experiences of aging, illness, and grief – one family at a time.

HopeWest honors our service members and encourages veterans to apply.

This position will remain open until filled.