Office Coordinator - Delta location

HopeWest; Delta (CO); On-site; USD 25,000 - 28,000; Full time

Benefits offered by this job

Medical, Dental, Vision

PTO accrual

Employer paid life insurance

EAP & Disability

FAMLI program

Retirement plan with up to 3% match

Discounts at local partners

Job summary

HopeWest in Delta, Colorado seeks an Office Coordinator to be the first point of contact for patients, families, and visitors. You will support clinical operations with administrative tasks and medical records management, ensuring smooth daily reception and coordination of appointments.

Schedule is Monday–Friday, 8:00am–5:00pm. Candidates should have a high school diploma, at least one year of healthcare admin experience, and a valid Colorado driver's license with reliable transportation.

Qualifications

• Education: High school diploma or equivalent.
• Experience: Minimum of one year of administrative or operational support experience, preferably in healthcare.
• Licenses: Colorado driver’s license, reliable transportation, and adequate auto insurance.

Responsibilities

• Greet patients, families, and visitors, and manage the front desk with professionalism.
• Coordinate appointment scheduling, referrals, and communication with clinical teams.
• Maintain medical records and support clinical operations to ensure timely patient care.

Skills

Customer service

Healthcare admin

Communication

Microsoft Office

EMR systems

Data entry

Education

High school diploma

Tools

Microsoft Office Suite

EMR systems

Job description

Office Coordinator – Delta | Monday–Friday, 8am-5pm Schedule

Schedule: Monday–Friday, 8:00am–5:00pm

Location: Delta, Colorado

Pay Range: $18.07-$20.00 (Non-Exempt/Hourly)

Job Summary

The Office Coordinator serves as the first point of contact for patients, families, visitors, referral sources, and community partners within the Delta office. This position provides exceptional customer service while supporting clinical operations through administrative and medical record functions. The Office Coordinator ensures efficient office operations by coordinating communication, maintaining documentation, supporting the interdisciplinary team, and facilitating timely patient care processes.

Minimum Qualifications

• Education: High school diploma or equivalent required
• Experience: Minimum of one (1) year of administrative or operational support experience, preferably in healthcare
• Licenses and Certifications: Valid Colorado driver’s license, reliable transportation, and adequate auto insurance maintained throughout employment.

Knowledge, Skills And Abilities

• Knowledge of general office administration, customer service practices, and healthcare office operations, including confidentiality and HIPAA requirements.
• Strong verbal, written, and interpersonal communication skills with the ability to provide professional and compassionate service to patients, families, visitors, and staff.
• Proficiency in Microsoft Office, electronic medical record (EMR) systems, and other office technology, with the ability to learn new software applications.
• Strong organizational, time management, and multitasking skills with the ability to prioritize competing responsibilities in a fast-paced environment.
• Demonstrated attention to detail and accuracy in documentation, data entry, and administrative processes.
• Ability to exercise sound judgment, maintain confidentiality, solve routine problems, and work independently while recognizing when to elevate concerns.
• Ability to build collaborative working relationships, adapt to changing priorities, and consistently demonstrate professionalism, reliability, and HopeWest's mission and values.

Benefits

• Medical, Dental, and Vision insurance effective the first of the month following start date
• Colorado Family and Medical Leave Insurance (FAMLI) program
• Immediate accrual of PTO and medical leave
• Employer paid life insurance
• EAP & Disability
• Colorado Family and Medical Leave Insurance (FAMLI) program
• 403b Retirement plan with up to 3% employer match
• 15% discount at Spoons Bistro & Bakery, and Heirlooms locations

At HopeWest, we hold strong core values that are followed internally with staff as well as in the daily care of our patients & their loved ones. Employees of HopeWest are ambassadors that help continue our strong reputation in the communities we serve. If you want to feel honor and pride in the work that you do, while supporting a meaningful mission, come join our HopeWest Team!

Together, through creativity, volunteerism, and philanthropy we change the experiences of aging, illness, and grief – one family at a time.

HopeWest honors our service members and encourages veterans to apply.

This position will remain open until filled.