Office Coordinator - Montrose location

HopeWest; Montrose (CO); On-site; USD 25,000 - 28,000; Full time

Benefits offered by this job

Medical, Dental, Vision insurance

PTO and leave accrual

Employer paid life insurance

EAP & Disability

FAMLI leave

403b retirement with employer match

Employee discounts at local eateries

Job summary

HopeWest is seeking an Office Coordinator in Montrose, CO. The role supports clinical operations by handling administrative tasks, medical records, and patient communications, ensuring smooth daily workflow and exceptional service to patients and families.

The position requires organized, detail-oriented individuals with strong customer service skills and experience in healthcare settings. Company benefits include health coverage, PTO, and retirement options.

Qualifications

• Knowledge of office administration and healthcare office operations, including confidentiality.
• Strong verbal and written communication with professional service mindset.
• Proficiency in Microsoft Office and EMR systems; ability to learn new software.

Responsibilities

• Acts as first point of contact for patients and visitors, delivering excellent customer service.
• Supports clinical operations through administrative and medical record duties.
• Maintains documentation, coordinates communication, and facilitates timely patient care processes.

Skills

Customer service

EMR proficiency

Microsoft Office

HIPAA

Time management

Attention to detail

Communication

Education

High school diploma or equivalent

Tools

EMR systems

Office technology

Job description

If you are unable to complete this application due to a disability, contact this employer to ask for an accommodation or an alternative application process.

Regular Full-Time Full-time Montrose, CO, US

6 days ago Requisition ID: 2214

Salary Range: $18.07 To $20.00 Hourly

JOB SUMMARY:

The Office Coordinator serves as the first point of contact for patients, families, visitors, referral sources, and community partners within the Montrose office. This position provides exceptional customer service while supporting clinical operations through administrative and medical record functions. The Office Coordinator ensures efficient office operations by coordinating communication, maintaining documentation, supporting the interdisciplinary team, and facilitating timely patient care processes.

MINIMUM QUALIFICATIONS:

• Education: High school diploma or equivalent required
• Experience: Minimum of one (1) year of administrative or operational support experience, preferably in healthcare
• Licenses and Certifications: Valid Colorado driver's license, reliable transportation, and adequate auto insurance maintained throughout employment.

KNOWLEDGE, SKILLS AND ABILITIES:

• Knowledge of general office administration, customer service practices, and healthcare office operations, including confidentiality and HIPAA requirements.
• Strong verbal, written, and interpersonal communication skills with the ability to provide professional and compassionate service to patients, families, visitors, and staff.
• Proficiency in Microsoft Office, electronic medical record (EMR) systems, and other office technology, with the ability to learn new software applications.
• Strong organizational, time management, and multitasking skills with the ability to prioritize competing responsibilities in a fast-paced environment.
• Demonstrated attention to detail and accuracy in documentation, data entry, and administrative processes.
• Ability to exercise sound judgment, maintain confidentiality, solve routine problems, and work independently while recognizing when to escape concerns.
• Ability to build collaborative working relationships, adapt to changing priorities, and consistently demonstrate professionalism, reliability, and HopeWest's mission and values.
• Medical, Dental, and Vision insurance effective the first of the month following start date
• Colorado Family and Medical Leave Insurance (FAMLI) program
• Immediate accrual of PTO and medical leave
• Employer paid life insurance
• EAP & Disability
• Colorado Family and Medical Leave Insurance (FAMLI) program
• 403b Retirement plan with up to 3% employer match
• 15% discount at Spoons Bistro & Bakery, and Heirlooms locations

At HopeWest, we hold strong core values that are followed internally with staff as well as in the daily care of our patients & their loved ones. Employees of HopeWest are ambassadors that help continue our strong reputation in the communities we serve. If you want to feel honor and pride in the work that you do, while supporting a meaningful mission, come join our HopeWest Team!

Together, through creativity, volunteerism, and philanthropy we change the experiences of aging, illness, and grief - one family at a time.

HopeWest honors our service members and encourages veterans to apply.

This position will remain open until filled.