Office Coordinator - Hospice

Henry Ford Health; Saint Clair Shores (MI); On-site; USD 34,000 - 42,000; Full time

Job summary

Henry Ford Health is seeking an organized administrative professional to support our hospice team. You will provide clerical assistance, manage data, and generate reports using Word, Excel, and PowerPoint, while delivering excellent customer service to staff, patients, and families.

The role emphasizes prioritization, clear communication, and maintaining smooth administrative workflows in a fast-paced healthcare setting.

Qualifications

• High school diploma or GED required.
• Experience as secretary/office coordinator/administrative role.
• Familiarity with medical terminology essential.
• Proficient with MS Word/Excel/PowerPoint and running reports.
• Excellent written and oral communication skills; strong customer service.

Responsibilities

• Provide organizational and clerical support to the hospice team.
• Improve office operations by organizing systems and processes.
• Create documents, reports, and manage data in MS Office tools.
• Communicate warmly with staff, patients, and families to support care.
• Handle priorities in a fast-paced environment while maintaining focus.

Skills

Medical terminology

Written and oral communication

Customer service

Typing 45–50 WPM

Multitasking

Education

High school diploma or GED

Tools

Microsoft Word

Microsoft Excel

Microsoft PowerPoint

Report generation

Job description

Company Description

Henry Ford Health partners with millions of people on their health journey, across Michigan and around the world. We offer a full continuum of services from primary and preventative care to complex and specialty care, health insurance, a full suite of home health offerings, virtual care, pharmacy, eye care and other health care retail. With former Ascension southeast Michigan and Flint region locations now part of our team, Henry Ford's care is available in 13 hospitals and hundreds of ambulatory care locations. Based in Detroit, Henry Ford is one of the nation's most respected academic medical centers and is leading the Future of Health: Detroit, a $3 billion investment anchored by a reimagined Henry Ford academic healthcare campus.

Company Description

Henry Ford Health partners with millions of people on their health journey, across Michigan and around the world. We offer a full continuum of services from primary and preventative care to complex and specialty care, health insurance, a full suite of home health offerings, virtual care, pharmacy, eye care and other health care retail. With former Ascension southeast Michigan and Flint region locations now part of our team, Henry Ford's care is available in 13 hospitals and hundreds of ambulatory care locations. Based in Detroit, Henry Ford is one of the nation's most respected academic medical centers and is leading the Future of Health: Detroit, a $3 billion investment anchored by a reimagined Henry Ford academic healthcare campus.

Job Description

What You Will Do

• Be the organizational wizard who keeps our hospice team running like a well-oiled machine through smart administrative and clerical support.
• Champion office operations by organizing systems and processes that help everyone work smarter and more efficiently.
• Become a Microsoft applications pro—crafting documents, generating reports, and managing data with confidence using Word, Excel, and PowerPoint.
• Connect with our staff, patients, and families by communicating with warmth and clarity, delivering customer service that truly makes a difference.
• Master the art of juggling priorities and managing interruptions in our fast-paced environment, keeping your cool and staying focused on what matters most.

Qualifications

Required Qualifications

• High school diploma or G.E.D.
• Previous secretarial/office coordinator/administrative experience.
• Familiarity with medical terminology.
• Extensive computer experience with Microsoft Word, Excel, PowerPoint, and running reports.
• Excellent written and oral communication skills.
• Positive attitude and customer service focus.
• Ability to type 45-50 WPM.

Preferred Qualifications

• Some post-high school courses.