Office Coordinator GCM- Atrium Health Davidson Behavior Health FT

Advocate Health; Davidson (NC); Presencial; USD 42.000 - 60.000; Jornada completa

Descripción de la vacante

Advocate Health in Davidson, NC seeks a capable administrator to supervise the front office and support the Practice Manager in delivering high-quality patient care and administrative operations.

The role includes supervising staff, coordinating patient care activities, verifying eligibility, handling billing tasks, and maintaining supplies and schedules to ensure smooth daily operations.

Formación

• High School Diploma or GED required.
• Medical office terminology knowledge preferred.
• Supervision experience is a plus.
• Excellent customer service, computer and communication skills required.

Responsabilidades

• Supervises the front office.
• Performs Patient Care Coordinator activities, including staff management, auditing for accuracy, scheduling oversight.
• Interviews new or replacement staff and coordinates cross-training.
• Assists Practice Manager during absences with non-clinical coverage, patient satisfaction, and facility needs.
• Verifies patient eligibility before treatment and sets up payment plans for outstanding balances.
• Purchases office and medical supplies, files insurance, and processes refunds.

Descripción del empleo

Essential Functions

• Supervises the front office.
• Performs Patient Care Coordinator activities, including but not limited to: staff management; auditing for accuracy; maintaining quality control; maintaining daily, weekly, monthly schedules.
• Interviews new or replacement staff, coordinates cross-training of staff and provides the coverage of certain positions.
• Assists the Practice Manager or function in the role of Practice Manager during absences. This includes, but is not limited to: non-clinical coverage, facility and equipment needs, patient satisfaction, and patient complaints.
• Verifies patient eligibility before treatment is rendered and establishes payment plan on outstanding balances.
• Purchases office and medical supplies, files insurance, and distributes refunds.

Physical Requirements

Work consistently requires walking, standing, and sitting. Requires some lifting, reaching, bending, stooping, pushing, and pulling. Must be able to lift up to 30 pounds in handling of medical equipment or supplies. Must speak and read English very well. Must have the ability to deal effectively with patients, staff and physicians. Will require some analyzing of data or report information. Must have the ability to search for solutions, direct activities of others.

Education, Experience and Certifications

High School Diploma or GED required. Medical office, medical terminology, supervision preferred. Excellent customer service, computer, communication skills required.