Office Coordinator / Front Desk Associate

HealthSource Chiropractic, Inc.; Roseland (NJ); On-site; USD 35,000 - 50,000; Full time

Benefits offered by this job

Bonus based on performance

Competitive salary

Employee discounts

Training & development

Wellness resources

Job summary

HealthSource Chiropractic, Inc. in Roseland, NJ, is looking for a front desk coordinator to enhance patient experience through scheduling and customer service. Ideal candidates are energetic, organized, and quick learners committed to health and wellness.

This role involves managing patient flow, verifying insurance, and contributing to marketing efforts. If you possess strong communication skills and a passion for helping others, we'd love to discuss this opportunity with you!

Qualifications

• Fast learner adapting quickly in a busy environment.
• Strong communicator with a positive, outgoing personality.
• Comfortable with computers and willing to learn new systems.

Responsibilities

• Run the front desk, scheduling, and patient flow to ensure a positive patient experience.
• Verify insurance and review financial plans with patients.
• Take charge of marketing campaigns, creative content, and community outreach.

Skills

Customer service

Strong communication

Scheduling

Marketing

Job description

Benefits

• Bonus based on performance
• Competitive salary
• Employee discounts
• Training & development
• Wellness resources

If health and wellness are important to you, and you have a passion for helping people improve their lives and health, this may be the perfect position for you!

We are a fast-paced, upbeat chiropractic and progressive rehab clinic helping patients get back to doing what they love through chiropractic care, progressive rehab, and other wellness services.

We are seeking someone who wants to learn quickly, take ownership, and potentially grow into bigger roles (Marketing, Operations, Rehab).

If you are energetic, friendly, fun, purpose-driven, motivated, and a team player, we should talk! And because everything in our office moves quickly and there are multiple tasks to be completed, your strong phone, computer, and people skills are all vital.

You’ll be involved in many areas of the practice including promotional communications, helping people, customer service, and handling finances.

Who you are

• Do you have a natural ability to build rapport and establish trust with new people quickly?
• Do people look to you first for help because they know it will get done?
• Are you quick to smile and have contagious enthusiasm?
• Do you derive pleasure and strength from developing professional relationships with clients?
• Do you have a conscientiousness for doing things right and following tasks through to completion?

What you will do

• Run the front desk, scheduling, and patient flow to ensure a positive patient experience
• Verify insurance + review financial plans with patients
• Create a high-energy, welcoming patient experience
• Support clinic operations, reporting, and organization
• Make product and supplement recommendations based on the doctor’s treatment plan
• Take charge of marketing campaigns, creative content, community outreach
• Assist with social media (photos, videos, posting content)
• Maintain confidentiality as it pertains to HIPAA guidelines
• Work with the rest of the team to keep the clinic clean and clutter-free
• Maintain patient accounts by obtaining, recording, and updating personal and financial information
• Collect patient charges, control credit extended to patients, and file, collect, and expedite third-party claims
• Maintain business office inventory
• Other Administrative tasks

Ideal Candidate

• Fast learner who adapts quickly in a busy environment
• Strong communicator with a positive, outgoing personality
• Organized, dependable, and takes initiative
• Comfortable with computers + willing to learn new systems
• Interested in health, fitness, or wellness

If you feel you would be a great fit in our office please apply! We look forward to speaking with you!