Office Coordinator

HealthSource Chiropractic of Cypress; Cypress (TX); On-site; USD 30,000 - 40,000; Full time

Benefits offered by this job

PTO and other great benefits

Continuous clinical and business training

Company-paid CEUs

Company-paid Malpractice Insurance

Job summary

HealthSource Chiropractic of Cypress is seeking a motivated individual to join our team as a customer service representative. You will interact with patients and manage various administrative tasks in a lively chiropractic office.

Your role will include handling insurance verifications, creating financial documents, and assisting with marketing efforts. The ideal candidate will have strong customer service abilities and proficiency in Microsoft Office, ready to contribute to our positive team environment.

Qualifications

• Previous experience in customer service must be demonstrated.
• Proficiency in Microsoft Office and Windows is required.

Responsibilities

• Conduct insurance verifications.
• Create financial worksheets and deliver financial reviews.
• Assist with marketing campaigns and community outreach.
• Maintain patient confidentiality as per HIPAA guidelines.
• Manage patient flow and maintain office inventory.

Skills

Customer service

Microsoft Office proficiency

Strong phone skills

People skills

Education

Two-year degree or more preferred

Job description

Benefits

• PTO and other great benefits
• Continuous clinical and business training
• Company-paid CEU’s
• Company-paid MalPractice Insurance

If health and wellness are important to you, and you have a passion for helping people improve their lives and health, this may be the perfect position for you! We are a fast-paced, upbeat chiropractic and progressive rehab clinic helping patients get back to doing what they love through chiropractic care, progressive rehab (PT), and other wellness services. If you are energetic, friendly, fun, purpose-driven, motivated, and a team player, we should talk! And because everything in our office moves quickly and there are multiple tasks to be completed, your strong phone, computer, and people skills are all vital.

You’ll be involved in many areas of the practice including promotional communications, helping people, customer service, and handling finances. You’ll enjoy great pay, the opportunity to earn monthly bonuses, and benefits!

Who you are

• Do you have a gift for meeting new people and getting them to like you?
• Do people look to you first for help because they know it will get done?
• Are you quick to smile and have contagious enthusiasm?
• Do you derive a great deal of pleasure and strength from developing professional relationships with clients?
• Do you have a conscientiousness for doing things right and following tasks through to completion?

What you will do

• Insurance verifications
• Create financial worksheets
• Deliver financial reviews with patients
• Make product and supplement recommendations based on the doctor’s treatment plan
• Scan incoming insurance EOBs
• Assist with marketing campaigns, creative content, community outreach
• Weekly patient reporting
• Maintain confidentiality as it pertains to HIPAA guidelines
• Work with the rest of the team to keep the clinic clean and clutter-free
• Manage patient flow between Doctor, Rehab, and Front Desk to ensure Patient experience is efficient, fun, and effective
• Maintain patient accounts by obtaining, recording, and updating personal and financial information
• Collect patient charges, control credit extended to patients, and file, collect, and expedite third-party claims
• Maintain business office inventory
• Other Administrative tasks

What you need

• Two-year degree or more is preferred but not required
• Previous experience in customer service must be demonstrated
• Proficiency in Microsoft Office and Windows is required

If you feel you would be a great fit in our office please apply! We look forward to speaking with you!