Office Coordinator & Customer Support Specialist

Sunshine Enterprise USA LLC; DeLand (FL); On-site; USD 19,286 - 30,307; Full time

Job summary

Sunshine Enterprise USA LLC in DeLand, Florida, seeks an experienced administrative assistant to provide high‑quality customer service and handle routine office tasks. This full‑time role runs Monday through Friday, 8 am to 5 pm, with a 1‑hour break.

The ideal candidate has at least two years of secretarial/administrative experience, strong time‑management skills, and proficiency with MS Word and Excel. Candidates must adhere to applicable laws and be able to work standard office hours.

Qualifications

• Two years of progressively responsible secretarial/administrative assistant work in a fast-paced office.
• Proficient in Microsoft Word and Excel.
• Basic knowledge of federal, state, or local social‑service grant programs is preferred.

Responsibilities

• Answers high‑volume inbound customer calls, typically inquiring about payments, bills, and other general questions.
• Makes outbound calls.
• Reads and routes incoming mail.
• Locates and attaches appropriate file to correspondence to be answered.
• Participates in special projects and office tasks during low call volume.
• Relieves manager of minor administrative details.
• Might serve as an office manager, ensuring efficient operation of the office.
• Might perform tasks delegated by supervisor that require discretion and judgment.

Skills

Time management

Customer service

Education

High school diploma or GED

Tools

Microsoft Word

Microsoft Excel

Job description

Sunshine Enterprise USA LLC in DeLand, Florida, seeks an experienced administrative assistant to provide high‑quality customer service and handle routine office tasks. This full‑time role runs Monday through Friday, 8 am to 5 pm, with a 1‑hour break.

The ideal candidate has at least two years of secretarial/administrative experience, strong time‑management skills, and proficiency with MS Word and Excel. Candidates must adhere to applicable laws and be able to work standard office hours.