Office Coordinator: CRM, Admin & Customer Care

sci; Downers Grove (IL); On-site; USD 30,000 - 33,000; Full time

Benefits offered by this job

Medical

Dental

Vision

Flexible Spending Accounts (FSA)

Health Savings Account with Company

Sick Leave

Short-Term Disability

Long-Term Disability

Life Insurance

401(k) with company match

Employee Assistance Program

Tuition reimbursement

Career path development

Job summary

Neptune Society in Downers Grove, IL is seeking an Office Coordinator to support multiple teams with administrative tasks and ensure smooth daily office operations.

Responsibilities include processing contracts, handling inquiries, greeting visitors, answering phones, and maintaining records with SOX/compliance awareness; strong MS Office skills required.

Benefits include medical, dental, vision, 401(k) with company match, PTO, tuition reimbursement, and more.

Qualifications

• 3–5 years of administrative or related experience.
• High school diploma or equivalent required.
• Notary license preferred but not required.

Responsibilities

• Process and validate contractual agreements for accuracy.
• Provide exceptional customer service by handling inquiries and updates.
• Greet and assist visitors at the office.
• Answer and direct phone calls and deliver messages accurately.
• Maintain checks, trust claims, and reconcile bank records.

Skills

Time management

Organizational skills

Independent / Teamwork

Microsoft Office

Education

High school diploma or equivalent

Tools

Microsoft Office Suite

Job description

Neptune Society in Downers Grove, IL is seeking an Office Coordinator to support multiple teams with administrative tasks and ensure smooth daily office operations.

Responsibilities include processing contracts, handling inquiries, greeting visitors, answering phones, and maintaining records with SOX/compliance awareness; strong MS Office skills required.

Benefits include medical, dental, vision, 401(k) with company match, PTO, tuition reimbursement, and more.