Office Coordinator - Community Resources & Support

The Salvation Army USA Eastern Territory; City of Syracuse (NY); On-site; USD 28,000 - 37,000; Full time

Benefits offered by this job

Paid holidays

Vacation time

Personal days

Sick time

Tuition assistance

Medical/dental/vision

Retirement plan

Disability & life insurance

On-site day care

Free parking

Job summary

The Salvation Army Syracuse Area Services is seeking an Office Coordinator to join our team. This front-line role assists individuals and families by assessing needs for housing, food, and basic necessities, providing supplies, referrals, and advocacy to access support.

You will connect clients with resources, maintain organized paperwork, and supervise volunteers while contributing to the EPAS program’s mission and service quality.

Qualifications

• High School Diploma or GED with 1–2 years related experience.
• Strong organizational skills and multitasking.
• Knowledge of community resources.
• Basic word processing and data entry.
• Valid driver’s license and access to a vehicle.
• Flexible schedule to meet program needs.

Responsibilities

• Assist individuals with housing, food, and basic needs.
• Stock shelves and pantry; keep areas clean and organized.
• Maintain client/service paperwork accurately and timely.
• Screen and refer to community resources; set appointments.
• Provide EPAS program reception services.
• Train/supervise clerical and pantry volunteers; submit timesheets.
• Contribute to organizational goals with cultural competence and strategic plan alignment.

Skills

Client services

Organization

Resource knowledge

Data entry

Communication

Driver's license

Vehicle access

Flexibility

Education

High School Diploma/GED

Job description

The Salvation Army Syracuse Area Services is seeking an Office Coordinator to join our team. This front-line role assists individuals and families by assessing needs for housing, food, and basic necessities, providing supplies, referrals, and advocacy to access support.

You will connect clients with resources, maintain organized paperwork, and supervise volunteers while contributing to the EPAS program’s mission and service quality.