Front Desk & Community Resources Coordinator

The Salvation Army; City of Syracuse (NY); On-site; USD 27,000 - 38,000; Full time

Benefits offered by this job

13 Paid Holidays

Vacation Time & 3 Personal Days

Sick Time accrual with Attendance/BON

Tuition assistance with Syracuse Univ.

Medical, Dental, Vision Insurance

Pension Plan / tax-deferred annuity

Free parking

On-site Day Care

Job summary

The Salvation Army, Syracuse Area Services is seeking an Office Coordinator to join our team. This full-time position directly assists individuals and families by assessing housing, food, and basic needs, providing supplies, and connecting clients with resources and referrals.

You will supervise clerical and pantry volunteers, maintain records, and collaborate with community partners to meet program goals. Benefits include paid holidays, tuition assistance, and comprehensive insurance.

Qualifications

• High School Diploma/GED with 1-2 years related experience.
• Strong organizational skills, ability to multi-task.
• Knowledge of community resources.
• Basic word and data entry skills.
• Valid drivers license that meets The Salvation Armys insurance requirements.
• Access to a vehicle.
• Flexibility in schedule is required to meet the needs of the program.

Responsibilities

• Provide direct assistance with food, formula, diapers etc. Responsible for ensuring that all guidelines are followed with the storage and distribution of all items.
• Maintain the cleanliness of the Food Pantry and the EPAS waiting area. Ensure walkway remains salted during winter months.
• Ensure that client service information and financial paperwork is accurately completed and recorded in a timely manner. Maintain all paperwork in an organized manner.
• Assist EPAS programs by screening and making referrals, setting up appointments or referring to community resources that can meet their needs.
• Provide reception services for all EPAS programs.
• Train, schedule and supervise clerical and food pantry volunteers to ensure proper conduct and that work assignments are appropriately completed. Submit bi-weekly/monthly timesheets to SCSD, CNY Works, Jobs Plus and TSA volunteer coordinator. Conduct bi-weekly supervision with CNY Works and OJT staff.
• Demonstrate cultural competence, as well as integrate understanding into daily responsibilities and participate in meeting the objectives of The Salvation Army, Syracuse Area Services Strategic Plan.

Skills

Organizational skills

Knowledge of community resources

Data entry

Word processing

Valid drivers license

Ability to multi-task

Education

High School Diploma / GED

Job description

The Salvation Army, Syracuse Area Services is seeking an Office Coordinator to join our team. This full-time position directly assists individuals and families by assessing housing, food, and basic needs, providing supplies, and connecting clients with resources and referrals.

You will supervise clerical and pantry volunteers, maintain records, and collaborate with community partners to meet program goals. Benefits include paid holidays, tuition assistance, and comprehensive insurance.