Office Coordinator-48 hours biweekly

Maryland Endoscopy Center; Towson (MD); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Competitive salary

Medical, dental, and vision insurance

Paid time off and holidays

Retirement savings plan

Supportive team environment

Job summary

Maryland Endoscopy Center in Towson, MD is seeking a patient-centered front desk receptionist to greet visitors, verify demographics and insurance, and schedule appointments.

The role requires strong communication, basic computer skills, HIPAA compliance, and a talent for multitasking in a busy ambulatory setting.

Qualifications

• One year of experience, preferably in Ambulatory Surgery.
• Basic computer skills, proficiency with Microsoft Office.
• Strong verbal and written communication skills.
• Excellent organizational and multitasking abilities.
• Ability to maintain confidentiality and professionalism at all times.

Responsibilities

• Greet patients and visitors in a professional and courteous manner.
• Register patients and verify demographic, insurance, and billing information.
• Schedule, reschedule, and confirm patient appointments.
• Answer incoming phone calls and direct inquiries appropriately
• Coordinate with clinical staff regarding patient flow and scheduling needs.
• Maintain patient confidentiality and comply with HIPAA regulations
• Support a positive patient experience by addressing questions and concerns promptly
• Verify insurance eligibility and obtain required authorizations when applicable

Skills

Ambulatory Surgery

Microsoft Office

Verbal communication

Written communication

Organizational skills

Multitasking

Confidentiality

Professionalism

Job description

One year of experience, preferably in Ambulatory Surgery.

Basic computer skills, proficiency with Microsoft Office.

Strong verbal and written communication skills.

Excellent organizational and multitasking abilities.

Ability to maintain confidentiality and professionalism at all times.

Basic responsibilities:

• Greet patients and visitors in a professional and courteous manner.
• Register patients and verify demographic, insurance, and billing information.
• Schedule, reschedule, and confirm patient appointments.
• Answer incoming phone calls and direct inquiries appropriately
• Coordinate with clinical staff regarding patient flow and scheduling needs.
• Maintain patient confidentiality and comply with HIPAA regulations
• Support a positive patient experience by addressing questions and concerns promptly
• Verify insurance eligibility and obtain required authorizations when applicable

• Competitive salary
• Medical, dental, and vision insurance
• Paid time off and holidays
• Retirement savings plan
• Supportive team environment

Equal Opportunity Employer

We are committed to creating an inclusive workplace and are proud to be an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, disability, veteran status, or any other protected characteristic.

Equal Opportunity Employer This employer is required to notify all applicants of their rights pursuant to federal employment laws.For further information, please review the Know Your Rights notice from the Department of Labor.