Receptionist

Harford Endoscopy Center; Bel Air (MD); On-site; USD 28,000 - 40,000; Full time

Benefits offered by this job

Competitive salary

Medical, dental, and vision insurance

Paid time off and holidays

Retirement savings plan

Professional development opportunities

Job summary

Harford Endoscopy Center in Bel Air, MD is seeking a professional front desk receptionist to greet patients, verify demographics and insurance, schedule appointments, and process payments. You'll coordinate with clinical staff to maintain smooth patient flow and protect patient confidentiality.

The role requires strong communication, proficiency with Microsoft Office, and experience with EMR. Preferred background in medical offices; training on EMR systems provided.

Qualifications

• High school diploma or GED.
• Minimum of 1 year in receptionist, customer service, or administrative role.
• Strong verbal and written communication skills.
• Proficiency with Microsoft Office and standard office equipment.
• Excellent organizational and multitasking abilities.
• Preferred: experience in a medical office, ambulatory surgery center, gastroenterology practice, or endoscopy center; EMR systems knowledge.

Responsibilities

• Greet patients and visitors professionally.
• Register patients, verify demographics, insurance, and billing information.
• Schedule, reschedule, and confirm patient appointments.
• Answer incoming phone calls and direct inquiries appropriately.
• Maintain patient records and enter data into EMR.
• Collect copayments and process patient payments per procedures.
• Coordinate with clinical staff regarding patient flow and scheduling needs.
• Verify insurance eligibility and obtain authorizations when applicable.
• Maintain patient confidentiality and HIPAA compliance.
• Assist with scanning, filing, faxing, and general office duties.
• Support a positive patient experience by addressing questions promptly.

Skills

Attention to detail

Team collaboration

Problem-solving

Verbal and written communication

Ability to work in fast-paced env

Education

High school diploma or GED

Tools

Microsoft Office

EMR systems

Medical scheduling software

Job description

Greet patients and visitors in a professional and courteous manner.

Register patients and verify demographic, insurance, and billing information.

Schedule, reschedule, and confirm patient appointments.

Answer incoming phone calls and direct inquiries appropriately.

Maintain patient records and ensure accurate data entry into electronic medical records (EMR).

Collect copayments and process patient payments according to established procedures.

Coordinate with clinical staff regarding patient flow and scheduling needs.

Verify insurance eligibility and obtain required authorizations when applicable.

Maintain patient confidentiality and comply with HIPAA regulations.

Assist with general office duties including scanning, filing, faxing, and correspondence.

Support a positive patient experience by addressing questions and concerns promptly.

Qualifications

Required

High school diploma or GED.

Minimum of 1 year of receptionist, customer service, or administrative

Strong verbal and written communication skills.

Proficiency with Microsoft Office and standard office equipment.

Excellent organizational and multitasking abilities.

Ability to maintain confidentiality and professionalism at all times.

Preferred

Previous experience in a medical office, ambulatory surgery center, gastroenterology practice, or endoscopy center.

Experience with EMR systems and medical scheduling software.

Knowledge of insurance verification and healthcare registration processes.

Skills and Competencies

Attention to detail

Team collaboration

Problem-solving

Ability to work in a fast-paced environment

Competitive salary

Medical, dental, and vision insurance

Paid time off and holidays

Retirement savings plan

Professional development opportunities

Supportive team environment

Physical Requirements

Ability to sit, stand, and walk for extended periods.

Ability to occasionally lift up to 20 pounds.

Frequent use of computers, phones, and office equipment.

Equal Opportunity Employer

We are committed to creating an inclusive workplace and are proud to be an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, disability, veteran status, or any other protected characteristic.

Team Player

Works well as a member of a group

Detail Oriented

Capable of carrying out a given task with all details necessary to get the task done well

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws.For further information, please review the Know Your Rights notice from the Department of Labor.