Office Coordinator

Vincere; Providence (RI); On-site; USD 34,000 - 39,000; Full time

Job summary

The Office Coordinator at Sojourner House in Providence, RI, is a full‑time, in‑person position supporting the Operations Department and front‑desk activities across multiple locations. The role blends visitor-facing service with behind‑the‑scenes administrative work to ensure smooth daily operations.

Ideal candidates are organized, dependable, tech‑savvy, and capable of handling competing priorities while providing warm, professional service to staff, visitors, vendors, and community partners.

Qualifications

• 1–2 years of administrative, office coordination, operations, customer service, or similar experience preferred.
• Strong organizational skills and attention to detail.
• Comfort with technology and learning new systems.

Responsibilities

• Office and visitor support: greet staff, visitors, vendors, and guests.
• Manage calendars, coordinate meetings, and maintain organized offices.
• Provide first-line technology support and setup for staff.
• Assist with onboarding/offboarding and resource coordination.
• Coordinate mail, supplies, and multi-site logistics.

Skills

Administrative experience

Organizational skills

Communication skills

Problem-solving

Customer service

Tools

Google Workspace

Job description

Office_Coordinator_Revised 2026

SOJOURNER HOUSE | OPERATIONS

Office Coordinator Department Operations Reports to Senior Director of Operations Location Providence, RI — Multi‑Site Support Status Full-Time, In-Person (Monday–Friday), Non‑Exempt Salary $25–$28/hour, based on experience

About Sojourner House

Sojourner House is a nonprofit organization dedicated to supporting individuals and families impacted by domestic violence and sexual assault. Through housing, advocacy, education, and community-based services, we help survivors rebuild safe and stable lives. Our administrative offices support the staff who deliver these critical services, and creating a welcoming, organized, and supportive workplace is an important part of that work.

Position Summary

The Office Coordinator is an essential member of the Operations Department and helps keep Sojourner House’s administrative offices connected, organized, welcoming, and running smoothly.

This role serves as a key point of support for staff and may also be one of the first faces visitors, vendors, and community partners encounter. The Office Coordinator balances front‑facing service with the behind‑the‑scenes coordination that keeps day‑to‑day operations moving.

This is a hands‑on, varied position for someone who is organized, approachable, dependable, comfortable with technology, and willing to take initiative. The ideal candidate enjoys helping people, solving everyday problems, and following tasks through to completion.

What You Will Do

Office & Visitor Support

• Serve as a welcoming point of contact for staff, visitors, vendors, and guests.
• Answer and route administrative phone calls and emails appropriately.
• Support shared calendars, meeting coordination, room preparation, and general administrative needs.
• Help maintain professional, welcoming, and well‑organized administrative offices.

Technology & Administrative Systems

• Provide first‑line support for routine staff technology and office‑equipment needs.
• Support routine user account administration and employee technology setup.
• Assist with phones, computers, printers, and other workplace technology.
• Coordinate with external technology and telecommunications providers and escape issues when appropriate.

Employee & Operations Support

• Support Operations‑related onboarding and offboarding activities.
• Coordinate employee access, equipment, and workplace resources.
• Assist staff with routine administrative and workplace needs.
• Provide general administrative and project support to the Operations Department.

Mail & Multi‑Site Coordination

• Collect, sort, distribute, and coordinate organizational mail and deliveries.
• Help move materials and information between Sojourner House locations.
• Complete local administrative errands and transport organizational materials as needed.
• Handle organizational documents and materials with appropriate care and discretion.

Supplies & Office Resources

• Monitor and coordinate office supplies and administrative inventory across locations.
• Support purchasing, organization, and distribution of workplace resources.
• Help ensure shared spaces remain stocked, clean, organized, and ready for staff and visitors.
• Identify office needs and take appropriate action or route concerns to the right person.

Vendor & General Operations Coordination

• Serve as a point of contact for designated administrative vendors and service providers.
• Coordinate routine service needs, deliveries, appointments, and follow‑up.
• Track outstanding requests and communicate updates as needed.
• Support additional Operations priorities and projects as assigned.

What We’re Looking For

• 1–2 years of administrative, office coordination, operations, customer service, or similar experience preferred.
• Strong organizational skills, attention to detail, and follow‑through.
• Comfort using technology and learning new systems.
• Familiarity with Google Workspace or similar productivity tools.
• Strong written and verbal communication skills.
• A warm, professional, and service‑oriented approach.
• Ability to manage competing priorities and frequent interruptions.
• Ability to work independently while recognizing when an issue should be escalated.
• Sound judgment and discretion when handling confidential information.
• Comfort with both desk‑based administrative work and hands‑on office support.
• Valid driver’s license and reliable transportation for local travel between Sojourner House locations.
• Successful completion of a background check.

Work Environment & Travel

This position is fully in-person and provides support across multiple Sojourner House locations. The role combines computer‑based administrative work, front‑office responsibilities, local travel, and hands‑on office support. The employee must be able to move throughout office and storage areas and transport routine office supplies and materials. Reasonable accommodations will be provided in accordance with applicable law.

Sojourner House is an equal opportunity employer. All qualified applicants will receive consideration without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, disability, age, or veteran status.