Relief Advocate (As Needed/Holidays)

Rhode Island Commerce; Providence (RI); On-site; USD 22,000 - 30,000; Part time

Job summary

Sojourner House in Providence, RI is seeking Relief Advocates (As-Needed) to cover evenings, weekends, holidays, and staff absences at our Northern Rhode Island Shelter. In-person work at shelter locations is required.

Responsibilities include maintaining a safe environment, providing emotional support, crisis helpline assistance, intake referrals, and helping guests meet basic needs while enforcing shelter rules.

Qualifications

• High school diploma or GED plus related work experience or an Associate's Degree in related fields such as social work or human services.
• One to two years in human services; domestic violence experience preferred but not required.
• Must be organized and demonstrate strong leadership skills.
• Bilingual Spanish is a plus but not required
• Must have a valid driver's license and reliable vehicle; travel between locations may be required during shift.
• Computer literate in spreadsheet and word processing.
• Able to work a flexible schedule.
• Reliable and self-motivated.
• Must pass background check, if offered a position.

Responsibilities

• Maintain a safe and secure environment at the shelter facility.
• Provide emotional support and education on domestic violence to guests; assist in adjusting to their environment.
• Answer the helpline with crisis intervention and referral information.
• Perform intake interviews and refer cases to full-time case managers when appropriate.
• Assist clients in securing basic needs: food, clothing, safety, transportation, education.
• Help guests follow shelter rules and procedures to foster trust.
• Assist in cleaning and maintenance of the facility as needed.
• Maintain communication with other shelter staff.
• Perform additional duties as assigned.

Skills

Leadership

Bilingual Spanish

Flexible schedule

Reliable

Education

High school diploma or GED

Associates Degree in related fields

Tools

Spreadsheet

Word processing

Job description

• Location 386 Smith Street,Providence, RI, 02908,United States
• Base Pay $19.00 / Hour
• Employee Type Non-Exempt P/T Hourly
• Manage Others No

Contact information

• Email [e-mail]

Job Title: Relief Advocate (As-Needed)

Job Location: Northern Rhode Island Shelter

Position Info: Hours vary, this is an “as-needed” role that provides coverage evenings, weekends, holidays, and during staff absences.

Reports to: Manager of Human Trafficking Programs

Salary: $19/hour, eligible to earn paid sick time at the rate of 1 hr paid time for every 35 hours worked.

ABOUT US: Sojourner House is a comprehensive domestic violence and sexual assault agency that provides residential, educational, and community-based interventions to families and individuals impacted by abuse. We have offices in Providence and Woonsocket; and programs that operate statewide. Our goal is to help our clients rebuild their lives, piece by piece, through a variety of services. All of our programs work from the premise that violence is an unacceptable means of solving interpersonal conflict, and we encourage only non-violent methods of working out conflicts.

Role Overview: Responsible for the weekend, evening and/or daily operation of Sojourner House’s Shelter(s), which include a Safe House, shelter for victims of trafficking, and shelter for male-identified victims, as well as the helpline, creating an atmosphere of advocacy where guests are able to heal and redirect their lives. Relief Advocates must be available to work in person at one of our shelter or safe house locations.

Principal duties and responsibilities:

Maintain a safe and secure environment at the shelter facility.

Provide all temporary guests of the shelter with the support and assistance they need, including emotional support, education on domestic violence, in adjusting to their new environment.

Answer the helpline providing crisis intervention, emotional support, and referral information to clients.

Perform intake interviews and refer cases to full-time case managers if the shelter is the appropriate place for the client. If so, orient the client to the facility. If not, direct the client to the appropriate services available to them.

Support clients to secure basic needs: food, clothing, safety, transportation, education, etc. Support their work towards their personal goals.

Support guests to follow shelter rules and procedures, creating an environment of trust and community.

A ssist in the cleaning and maintenance of the facility as needed.

Maintain communication with other shelter staff.

Other duties as assigned by supervisor or as required.

Requirements

Experience & Special Skills:

High school or GED plus related work experience or Associates Degree in related fields such as social work or human services

One to two years in human services, domestic violence experience preferred, but not required.

Must be organized and demonstrate strong leadership skills.

Bilingual Spanish is a plus but not required

Must have a valid driver's license and reliable vehicle, travel between locations may be required during shift

Computer literate in spreadsheet and word processing

Able to work a flexible schedule

Reliable and self-motivated

Must pass background check, if offered a position

Physical Demands:

The physical demands and work environment described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made as necessary.

Regularly required to stand; sit; walk, use hands to finger, handle, or feel; reach with hands; and talk or hear.

The employee must be able to carry objects weighing 10 – 25 pounds several times per work day

Frequently required to walk and climb several sets of stairs and/or ladders

Must be able to drive; frequent travel to other locations such as residential sites, within the community and local region

The noise level in the work environment is usually moderate and the environment is sometimes chaotic