Office Coordinator

HealthSource® - America's Chiropractor; Exton (PA); On-site; USD 36,000 - 48,000; Full time

Benefits offered by this job

Continuous clinical and business培训

Employee discounts

Free uniforms

Job summary

HealthSource® - America's Chiropractor is a fast-paced chiropractic and progressive rehab clinic in Exton, PA seeking an energetic administrative assistant. The role involves insurance verifications, financial worksheets, and patient communications to support doctors, rehab specialists, and the front desk.

You will handle marketing assistance, patient reporting, HIPAA confidentiality, and daily office tasks to keep operations efficient, friendly, and compliant with guidelines.

Qualifications

• Two-year degree or higher preferred.
• Previous experience in customer service required.
• Proficiency with Microsoft Office and Windows.

Responsibilities

• Insurance verifications
• Create financial worksheets
• Deliver financial reviews with patients
• Make product and supplement recommendations based on the doctor’s treatment plan
• Scan incoming insurance EOBs
• Assist with marketing campaigns, creative content, community outreach
• Weekly patient reporting
• Maintain confidentiality as per HIPAA guidelines
• Work with the team to keep the clinic clean and clutter-free
• Manage patient flow between Doctor, Rehab, and Front Desk to ensure a smooth patient experience
• Maintain patient accounts by obtaining, recording, and updating personal and financial information
• Collect patient charges, manage credit extended to patients, file and expedite third-party claims
• Maintain business office inventory
• Other Administrative tasks

Skills

Customer service

People skills

Phone etiquette

Education

Two-year degree or higher

Tools

Microsoft Office

Windows

Job description

Benefits

• Continuous clinical and business training
• Free uniforms

Benefits

• Continuous clinical and business training
• Employee discounts
• Free uniforms

If health and wellness are important to you, and you have a passion for helping people improve their lives and health, this may be the perfect position for you!

We are a fast-paced, upbeat chiropractic and progressive rehab clinic helping patients get back to doing what they love through chiropractic care, progressive rehab (PT), and other wellness services.

If you are energetic, friendly, fun, purpose-driven, motivated, and a team player, we should talk! And because everything in our office moves quickly and there are multiple tasks to be completed, your strong phone, computer, and people skills are all vital.

You’ll be involved in many areas of the practice including promotional communications, helping people, customer service, and handling finances.

Who you are

Do you have a gift for meeting new people and getting them to like you?

Do people look to you first for help because they know it will get done?

Are you quick to smile and have contagious enthusiasm?

Do you derive a great deal of pleasure and strength from developing professional relationships with clients?

Do you have a conscientiousness for doing things right and following tasks through to completion?

What you will do

• Insurance verifications
• Create financial worksheets
• Deliver financial reviews with patients
• Make product and supplement recommendations based on the doctor’s treatment plan
• Scan incoming insurance EOBs
• Assist with marketing campaigns, creative content, community outreach
• Weekly patient reporting
• Maintain confidentiality as it pertains to HIPAA guidelines
• Work with the rest of the team to keep the clinic clean and clutter-free
• Manage patient flow between Doctor, Rehab, and Front Desk to ensure Patient experience is efficient, fun, and effective
• Maintain patient accounts by obtaining, recording, and updating personal and financial information
• Collect patient charges, control credit extended to patients, and file, collect, and expedite third-party claims
• Maintain business office inventory
• Other Administrative tasks

What you need

• Two-year degree or more is preferred but not required
• Previous experience in customer service must be demonstrated
• Proficiency in Microsoft Office and Windows is required